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Business Profile

Business Forms and Systems

USA Tax ID

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 268 total complaints in the last 3 years.
  • 42 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******** ******* Ii

    Business Response

    Date: 03/14/2025

    Hello Mrs. ************ style="caret-color: rgb(34, 34, 34); color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:03/12/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They provided a full refund. I still think there needs to be a review on their services. to prevent misleading promotions for free government services.

    Business Response

    Date: 03/13/2025

    Hello Mrs. ************* style="caret-color: rgb(34, 34, 34); color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:03/12/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    attempted to file for an EIN with the *** and was shocked by what I encountered. When I Googled EIN filing, the first result was **************** (***********************************************************). The websites name, design, and use of the US flag made it appear to be an official government site. Trusting its familiar look, I began the application process only to discover a fee of $249 for an EINa service that the *** offers free of charge.There was no clear indication upfront that this service was paid. The only disclaimer about the fee was hidden in small print in the footerhardly noticeable unless youre specifically looking for it. Furthermore, the Q&A section addresses why they charge $249 but fails to mention that the same service is available for free on the official federal site. This deliberate omission is a deceptive tactic designed to scam unsuspecting users by mimicking an official government website.I urge anyone seeking an EIN to verify that youre on the official *** website before providing any personal or payment information. This scam not only misleads consumers but also undermines trust in legitimate government services.

    Business Response

    Date: 03/12/2025

    Hello Mrs. ********** style="caret-color: rgb(34, 34, 34); color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:03/12/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Through my own neglect and bad memory I forgot that EIN numbers are given directly through the **** I attempted to get one through this site which I thought was official. I paid the $279 to get an EIN for a sole proprietorship. They sent me an email saying that I did in fact receive an EIN and there was a pdf attached with no information. Then I got another email sometime later, that there was a name conflict. I called for clarification and they said that I already have an EIN via a separate sole proprietorship under the same social security number. I explained that I have never applied for an EIN for any prior sole proprietorship EVER. But, they proceeded to tell me via phone that they got their information through the ***. I then called the *** and they confirmed what I told the scammers, that there is no EIN number attached to my social security number in the *** system, AND they reminded me that EINs are FREE through the *** website. This is where my bad memory comes in, I knew that, but forgot. I called back the scammers, to cancel my order and ask for a refund. They said that because the order was "partially fulfilled" my request for a refund may or may not be granted. And if it is granted, there will be a $75 deduction from my refund. Please help me get my money back in full.

    Business Response

    Date: 03/12/2025

    Hello Mr. Isaiah,

    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:03/02/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2/28/25 at 11AM CST This companie and their website is a scam. Mimics the *** government website to file EIN. After submitting my information I immeadiately realized it was a third party and immeadtiately requested a refund via phone and email within 30 seconds of submitting my information. They had not filed my EIN yet. I spoke with them directly requesting them to not use my information and to cancel. I also sent an email and requested to speak with a supervisor all within 2 minutes of submitting my information. 3 hours later I recieved an email stating that they filed my EIN and will only refund the partial amount. They still charged me $75 to file my EIN (a free on *******). I was scammed and would like to file a complaint against this company and request a FULL refund. There website states that if cancellation is received within a 1 hour and my request was not processed a full refund would be processed:Cancellation When you place an order through the Services, your order begins processing immediately. Due to the varying nature of processing times, you may request cancellation after your order has been placed but we cannot guarantee that your order will be canceled. You may be able to cancel your order for the Services if your order has not begun processing and you contact us within one (1) hour of placing your order via email at ****************************************** or by calling **************. Upon successful cancellation we will refund your order in full to the original form of payment.

    Business Response

    Date: 03/03/2025

    Hello Mrs. *********** style="caret-color: rgb(34, 34, 34); color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.


    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:02/25/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    USA Tax ID is a fraudulent business as its website imitates *** website and misleads/cheats consumers in submitting personal details such as name, address, social security details and charging money for a *********** that is essentially free.

    Business Response

    Date: 02/26/2025

    Hello Mrs. ***************** style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:02/23/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently attempted to apply for an Employer Identification Number (EIN) through what I believed to be the official *** website. However, I later discovered that the company I used was actually a third-party service that is not affiliated with the *** and is not BBB accredited. The company misrepresented itself in a way that led me to believe I was dealing directly with the ****** a result, I unknowingly provided my personal information and was charged $249 for a service that should have been free through the ***. Despite this, I have not received my EIN number and have now wasted both time and money.This is deceptive and unacceptable business practice. I am requesting a full refund and for the company to cease misleading consumers who are trying to obtain a legitimate EIN. I also urge the BBB to investigate their practices and warn others against falling into the same trap.

    Business Response

    Date: 02/24/2025

    Hello Mr. *********** style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.


    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:02/23/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Against: USA TaxID Summary of Complaint:I applied for an Employer Identification Number (EIN) through this ***************** companys website on 02/20/2025 believing it to be an official ************ The website closely resembles the **** official EIN application page, and the only disclaimer stating that it is not affiliated with the *** is buried at the bottom of the page. As a result, I was misled into paying $249 for a service that is completely free through the ****After realizing my mistake, I attempted to contact the company for a refund and immediate cancellation, but I have been unable to reach anyone. Additionally, the website pushed upsell services, which further raised concerns about its legitimacy.Desired Resolution:1.Full Refund of $249 I am requesting a full refund due to the misleading nature of the website and its deceptive advertising practices.2.Immediate and Permanent Deletion of My Personal Information and business information I demand that all my personal /business and financial data be permanently deleted from their system and not sold or shared with any third parties.If my data has already been shared, I request confirmation of where it was sent and proof that it has been deleted from those entities as well.3.Written Confirmation of Refund and Data Deletion I request written proof that my data has been erased and that no further action will be taken using my personal information. This type of deceptive marketing should not be allowed. Many small business owners searching for an EIN on ****** may fall into the same trap. I am filing this complaint so the company is held accountable and to help prevent others from experiencing the same issue.I appreciate the BBBs assistance in resolving this matter.

    Business Response

    Date: 02/24/2025

    Hello Mrs. ********* style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full. We can confirm your information has been fully deleted from our system.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:01/15/2025

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

     
    Complaint: 22813776

    I am rejecting this response because: The business did not attempt to refund my card. Instead they attempted to charge it for an amount other than what I was originally charged. I emailed the business and they are not answering my questions, and just saying that they tried to refund me, even though they did not. 

    I would like a refund in another method other than the card that was originally used, since the unauthorized attempt to use it is considered fraud.

    Sincerely,

    ***** *****

    Customer Answer

    Date: 01/19/2025

    This company did not refund me, they charged me, and now I have to dispute these transactions with my bank. When I asked for a refund they charged me multiple times on separate days. Two of these charges went through and one of them my bank marked as fraud. I'd like a refund to be made to me but it's looking like this company is going to continue to scam people instead. I hope this company is stopped before they steal for other people.

    Customer Answer

    Date: 01/21/2025

     
    Complaint: 22813776

    I am rejecting this response because:

    The company attempted to charge my card three times without my authorization. ******* considers this to be fraudulent, and will not let the company process transactions on my card again. The transaction was not a refund, it was a charge, therefore, the company stole from my account. I am asking for a refund in a different way since the organization cannot be trusted with my card information.


    Sincerely,

    ***** *****

    Business Response

    Date: 01/17/2025

    Hi *****,

    Please know that we have attempted to refund your card but received an error message. Did something happen to your card? like the card has been frozen, the card has been canceled, the card has been reported stolen/lost, or your account has been closed by the issuing bank?

    Please let us know if you have any other questions/concerns!

    Best,

    Business Response

    Date: 01/16/2025

    Hello Mrs. ********* style="caret-color: rgb(34, 34, 34); color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm for your other order a full refund has already been processed while for the other order, it is not accepting the refund because the card that made the original payment is not accepting the refund. Kindly check the card/bank that is not accepting the refund - to check for any blocks in place/obstacles for you to receive the refund.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

  • Initial Complaint

    Date:01/08/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ****** ***************************** quick so they could be like, sorry we already did it so you cant have your money back. They then responded to me and offered a refund minus a $75 cancellation fee.

    Business Response

    Date: 01/10/2025

    Hello Mr. ********** style="caret-color: rgb(34, 34, 34); color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif;">
    As we explain on our site, we are a third party that assists our customers with business incorporations and the associated documentation. We review applications and resolve conflicts when they occur, as well as serve as a ********************** and assist customers with individual state incorporations in addition to Federal submissions. We do apologize for any confusion on our part, however, I can confirm your order has been refunded in full.

    We hope this alleviates any concerns you may have. You may always e-mail us with questions.

USA Tax ID is NOT a BBB Accredited Business.

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