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Business Profile

Cannabis

Mana Supply Co.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/13/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May ******* mana supply company once AGAIN claim there was a pricing error on their website. I have been denied products as a consumer based on "company error" today I placed an order for 9 items and added dutchess pay. Based on consumer law in ******** even of the prices are a mistake made by the company or an employee the company has to honor the purchases. I have been denied several times in the past and have never made a fuss. At this point it is my right as a consumer to not suffer for company mistakes, employee errors, or pricing accidents. The employee didn't even offer me options as a consumer. Just attitude and NO.

    Customer Answer

    Date: 05/13/2025

    *** wrote on this receipt supervisor told them to offer me one product of the 9. And withhold the rest. Receipt validates what was ordered and EXACT prices. 

    Customer Answer

    Date: 05/16/2025

    It has been ***** and no response from the business. On Monday May 19, 2025 I will file a formal complaint with the ************************* 

Mana Supply Co. is NOT a BBB Accredited Business.

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