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Business Profile

Cannabis

Stonehouse Cannabis Dispensary

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cannabis.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    An order was placed at 12:00 pm to your store. The confirmation and secondary text was sent to my phone changing my pick up time called the store before arriving only to be told the items would not be available.
    . Code, Com. § 11-703. A person may not advertise falsely in the conduct of any business, trade, or commerce or in the provision of any service.Deceptive trade practices in Maryland are dealt under Maryland Commercial Law Code, Title 13 (Consumer Protection Act), Subtitle 3 (Unfair or Deceptive Trade Practices) Section 13-301 et seq. Any advertisement of consumer goods or services without intent to sell, lease or rent are prohibited under Section 13-301.
    Maryland courts enforce a civil cause of action or tort called Unfair Competition. In Maryland, Unfair Competition is a tort that a party can establish proving that a business or company damaged or jeopardized their business “by fraud, deceit, trickery or unfair methods.Section 18 of the ACL prohibits engaging in conduct that is misleading or deceptive or is likely to mislead or deceive.Unlike a fraudulent misrepresentation, which requires that the person making the representation know it is false or incorrect and intend to deceive or mislead, a negligent misrepresentation merely requires that one fail to exercise reasonable care competence to obtain or communicate information that is true.
    It is unlawful for any person, at the time of sale of a commodity, to do any of the following: (1) Charge an amount greater than the price, or to compute an amount greater than a true extension of a price per unit, that is then advertised, posted, marked, displayed, or quoted for that commodity. This looks ro be bait advertising in practice.
    tort.

Stonehouse Cannabis Dispensary is NOT a BBB Accredited Business.

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