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Business Profile

Hair Salon

She Slayz The Salon, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Salon.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for hair on May ****** and also booked an appointment to have the hair installed on May 17th for my graduation. To date, I have not received the product I paid for. On May 17, approximately 15 mins before my scheduled appointment, the owner cancelled my appointment and assured me I would have been refunded my deposit for the hair appointment, and refund the money I paid for the hair. It has been ********************************************************************* a refund. She has not provided any shipping details even though I had paid for delivery. After missing my graduation due to her cancelling my appointment, I communicated to her I no longer need the hair and would like to get a refund. To date, I have not received the hair nor a refund. The entire process has caused an immense distress as it has been going on for too long and I have not been able to find a resolution.

She Slayz The Salon, LLC. is NOT a BBB Accredited Business.

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