Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Laundry

SudShare, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laundry.

Reviews

Customer Review Ratings

4.5/5 stars

Average of 260 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJanet W

    Date: 11/23/2022

    5 stars
    I had such an amazing experience with this company. With my Dad just coming out of the hospital I had fallen behind with my laundry. Not only was my laundry done and folded to perfection but Melissa was very good at communicating and even worked hard to get gum out of one of my kiddos sweatpants. My laundry came back beautifully folded in clear bags with ribbons tied. I've never been so thrilled. SXXXXXXXX
  • Review fromRachyl K

    Date: 11/22/2022

    5 stars
    Super convenient and easy, plus super fast turnaround! Will definitely be using again in the future!
    (Order SXXXXXXXX)
  • Review fromKarlyn H

    Date: 11/21/2022

    5 stars
    SudShare just became my new favorite part of the week!! I was unsure what to expect after having a bad experience using HappyNest, but I couldn't have been more pleased with SudShare. They were efficient and affordable! My sudster, Casey, was easy to communicate with and willing to work with my schedule. I was able to avoid my most dreaded house chore and have a leg up in the battle against pet fur on my clothes. Can't wait to use this service again!

    Order SXXXXXXXX
  • Review fromWade G

    Date: 11/21/2022

    5 stars
    Thank you, Ashley, for your laundry service through SudShare! Our washing machine broke before our Thanksgiving trip and we needed all our laundry done. You and SudShare came to our rescue in a 1-day turnaround! All our clothes were returned promptly, clean and folded, even just after a major snowstorm! Thank you!
  • Review fromMark H

    Date: 11/20/2022

    5 stars
    Excellent service and great pricing!! Everything on time as promised.
  • Review fromSarah C.

    Date: 11/19/2022

    1 star
    My husband and I used sudshare very frequently - at least once a week. Our last experience completely ruined our relationship with the service. An entire bag of our clothes was lost, which we understand happens. Unfortunately the majority of the clothes were my recently purchased work clothes. I had a baby this year so these were the only clothes that fit. However, the issues arose when we communicated with customer service about the incident. The steps customers have to take to receive the benefits of garment protection is absolutely exploitative and set up to obstruct a refund, even when appropriate. We were told that the customer must provide online links to each article of clothing lost so the company can determine the "appropriate" reimbursement. Therefore, customers must spend an inordinate amount of time figuring out what items were lost, retrieving each link, and finding a way to get a link for items bought in a boutique. Sudshare is purposefully vague about the process customers must go through in order to receive the benefits of this plan that truly seems to be in place to protect the company, not the customer. Furthermore, I received clothes that were not mine. I have asked multiple times how they want me to return the clothes so it can be given to the rightful owner, but I have yet to receive a response about that. Clearly Sudshare does not care about their customers. I encourage anyone looking at using this service to find a different laundry service. This is not a niche market and there are many other options. Sudshare's policies are exploitative and set up to ensure the company's bottom line is protected. They do not care about their customers.
  • Review fromSophia M

    Date: 11/17/2022

    5 stars
    Y'all. I was always that person that said, ooo I'll always do my laundry and my housework, even when I have kids. Well, here I am 10 months in with my FIRST kid and I have never been so excited to receive freshly cleaned and folded laundry on my doorstep. This is the most convenient service out there. People that enjoy doing their own laundry are either liars or saints. And the saints are the people cleaning my laundry for me. 1,000% would recommend this convenient and affordable service.
  • Review fromLavelle H

    Date: 11/15/2022

    5 stars
    Household Game Changer!! The best (app and home) experience EVER 3 simple reasons why: easy app to use, convenient method of service, and affordable to my household. Even if it cost more to have them pick up, sort, wash, dry, fold, AND delivery my clothes, I would still pay for it because of the "piece" of housework that I no longer have to do and the peace of mind I have from knowing that this work is done and done well! I love that it only took me a few mins to download and set up the app. Within 5 minutes of placing my laundry order, my Sudster sent me a text, told me the pickup time, and maintained communication until the next day, right before delivery. My clothes were really ONLY $1 per pound (unlike other services with hidden fees). The clothes were folded neatly and because they allow you to use your own detergent smelled just like when I washed them. The bags were labeled and securely tied. As a busy mom and business owner, this is by far the best holiday household gift that I could give to myself!
  • Review fromEmily G

    Date: 11/14/2022

    5 stars
    I just discovered this and I'm obsessed! Great service and communication
  • Review fromKen H

    Date: 11/14/2022

    5 stars
    Amazing service! On time and returned earlier. I'm going to be a forever customer. Great care and prices. Love Sudshare!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.