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Business Profile

Lawyers

Greenberg Law Offices

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greenberg Law is supposed to be helping me settle my debt, of course with a fee. They changed the address on my Navy ******************** account. I did not know this. So when I sold my RV which was financed through Navy Federal, the title was sent to the law firm. I have called and left messages about it 2 times since December 2022. I also emailed my attorney about it, she said to call the office. No one has called me back. Id like the title sent to me. I need to give it to the new owners. Secondly, and most importantly, my attorney, ****** ******, called me and said one of my debts would be settled and I only needed to pay $25/mo out of pocket more. I agreed. She said their company was taking care of the rest. This conversation was apparently recorded. A few days later, an agent called to authorize the settlement and said it would be $32 for the first month, then $35/month for several months then much more. I recall a number in the $90s. I questioned this as ****** had just told me it would be $25/month. This agent assured me it was NOT more money coming from my account. She said it was coming from my *************** account which is the account I pay into and Greenberg Law pays my debts from that account. A few days later, $35 was drafted from my account. Which I did NOT authorize. I have requested the recorded audio from ****** and ***** the settlements manager. They have not sent it. I told them I am not comfortable having more money drafted from my account and all ***** said is I will lose my settlement. I have been very clear with them both that I want the recordings and I did not authorize more from my account and they are not responding. I am under contract and would like getting help with this.

Greenberg Law Offices is NOT a BBB Accredited Business.

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