We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Legal Services

Legal Aid of MD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Maryland Legal Aids handling of my case against Mr. ******* ***** and to bring additional grievances regarding Millwood Townhomes, and all staff members involved retaliatory actions against me. These unresolved issues have caused significant emotional and financial distress, and the lack of accountability from ******** Legal Aid and *** has further compounded these hardships. Additionally, Mr. ***** fraudulently manipulated rent funds from 2019 to 2025 by misrepresenting amounts on the ledger. For instance, my rent was supposed to be $500 per month starting in December 2019, but the ledger falsely showed a lower rent amount while applying the difference to a $10,000 debt that had already been settled during the November 2019 trial. Maryland Legal Aid was informed that the leases did not match the ledgers, yet no action was taken. Maryland Legal Aid has consistently failed to respect my demands, yet it has deferred to the demands of a person actively committing fraudactions that were already addressed during the jury trial. For example, Mr. ***** was allowed to file a fraudulent $5,000 judgment for unpaid rent in February 2020 using falsified documents that lacked my signature. Maryland Legal Aid also allowed him to tamper with court records and delete prior lawsuit filings. I have several information I cant upload because file to large.

    Business Response

    Date: 04/15/2025

    Mr. ****** *******,
    Operations Manager
    Better Business Bureau
    ***************************************************
    ************
    ******************************

    April 15, 2025



    Re: ID ********

    Dear Mr. ***************** received your letter today referencing a complaint assigned ID ********. Maryland Legal *** provides an accessible grievance procedure for any individual having a dispute regarding ******** Legal *** services. The complainant has availed herself of our grievance process. Maryland Legal *** cannot provide details that may be subject to attorney-client privilege.


    Sincerely,


    ********* A. *********
    Deputy Legal & Advocacy Director
    Maryland Legal ***

    Customer Answer

    Date: 04/16/2025

     
    Complaint: 23168669

    Im rejecting this response because: the company is aware of the fraud, diverting funds, refusal of a lease and ledger, causing financial emotional distress, and refusing to help me as a client. Theyve also failed to perform their legal duties. The president was contacted and supported the unprofessional behavior of all his staff members, who were lying about the situation. I have emails that show they neglected this matter from 2020 to 2025. Additionally, the last letter they sent me contains incorrect dates.

    Sincerely,

    La ***** ******

Legal Aid of MD is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.