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Business Profile

Metal Recycling

Mundie's Recycling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/02/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Understand that I don't know nothing about the weight system so ask I questions the owner I'll take it was upset for whatever reason Honestly it's was because I'm a young black man I tried to make to be calm and explain what I was trying to say but the owner n helper was throwing things around the store I asked for them to calm down but it was like because I asked them a question that I'm trying to insinuate That they cheating me and all I wanted was understand of what just happened n to why I only received 41.00 n change

    Business Response

    Date: 09/16/2022

    Business Response /* (1000, 5, 2022/08/10) */
    On approximately August 1st, Mr. ******* sold Mundie's Recycling Inc. some aluminum material. Mr. ******* was aware of the price per lb and visually validated the weight of our State certified scale. After Mr. ******* was paid, he left the business premise and returned a few minutes later asking questions about the material. ******'s Recycling employees offered and took the action of placing the material back on the scale to validate the amount of the original business transaction. ******'s Recycling then gave Mr. ******* the option of a 100% refund of the orignal business transaction, Mr. ******* declined. Mr ******* then left the business premise paid in full.

Mundie's Recycling is NOT a BBB Accredited Business.

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