We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Phlebotomy Training

School Of Phlebotomy Vein Skills LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Phlebotomy Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/19/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I learned of this school through a family member and was told to text the number and ask for information. The director/owner responded to my request for info by sending me a text back letting me know the deposit was 250 to hold my seat and she offered scrubs. I paid the 250 and 50 for scrubs. I had a set of personal tragedies happen in my family and would not be able to attend the classes so i messaged the owner ms pinkett to inform her i wasn't attending and i wanted a refund. She told me her policy is deposits are non refundable because she orders kits when you send your money. Throughout all of our text she never referred me to her website or told me the deposit was not refundable. She never mentioned she purchased kits or anything else with the money she just stated it was to hold my seat. She says I should've looked up the website and made sure myself. If you are conducting your business through text on occasion then the first text you should send is a link to the website. She refused to send me my money back and said i should've looked her up to see if the deposit was refundable or not.

    Business Response

    Date: 03/28/2023

    Hello Ms **** reached out to me apologizing for for reacting the way that she did !!! I’ve accepted her apology and understood where she was coming from ! I also let her know her approach was very rude , I had no idea what happened to her family! Had she clearly stated that first with a respectful approach then things could have worked out differently… Also I have a no refund policy, that I strongly stand on .. and her self and future students need to respect that .. I’ve sent proof showing her text messages.. hopefully this can be dropped 

    thank you for your Time .

    Customer Answer

    Date: 03/28/2023



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    ******* *******

School Of Phlebotomy Vein Skills LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.