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Business Profile

Publishers Periodicals

Paradigm Press Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Publishers Periodicals.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/15/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called Paradigm on 1/10/202 to question them about setting up a subscription for Project Prophecy. I had just watched a video about a new computer algorithm that could find events that would trigger what they call a blue bump which meant the stock had been picked out to rise in its stock price. It was very clear that it was *** ******** program but the computer would be making the recommendation for stock choices. At the end of the program the cost was to be $149.00. The sight would not let me sign up. I called the next morning and was told that My account had been red flagged so I could not enroll in any programs. I was very frustrated with this as said I would then cancel my accounts with them. She was able to cancel some of the cheaper subscriptions, but I had to talk to someone else for the other three programs, two of the programs cost $1995.00 and the third $1817.00. The man taking the call was very aggressive and stated they had already switched a program out because I had called and stated that I did not want the program because *** R just talked about ***** all the time and I was not getting the recommendations for stock that were promised. They would not offer a refund because in the past I had tried to cancel a subscription because I was receiving chemotherapy at that time and struggled with clear thinking. He that he had put a hold on all additional programs. He also stated that I had cancelled all of my automatic renewals. I don't do autorenewal because I and not afforded almost $6000,00. I have to plan for those kinds of costs. He was yelling about all three of this answer. I tried to explain but he was stuck on me not liking *** *. and trying to sign up for another of his programs. I tried to explain that the program I was signing up for was a computer algorithm program not the messenger *** *. By this time, he was yelling over anything I said. I was very upset and asked him to refund my money for all the programs I bought. He Hung up.

Paradigm Press Group is NOT a BBB Accredited Business.

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