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Business Profile

Small Appliance Services

Red 1 Appliance Repair LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Appliance Services.

Complaints

This profile includes complaints for Red 1 Appliance Repair LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Red 1 Appliance Repair LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/03/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 8/19 Mr. ***** came out to look at our refrigerator. He advised he could fix it and guaranteed his work. On 8/24 he came out with the part and it was the wrong part. Said he would order the new one and call when in. Hey, then text My husband stating that the part would take three days to come in. Hi, then text him asking him to order it next day on his account and he should pay for it. He responded back with I respect your point of view and I am working on that. And then never ever returned any of our calls or text again I have called and text on occasions every day and then finally just asked him for a refund. He read my message on Friday August ************************************ text. I found him on ******** and now Im reading the reviews on another company that he has saying its R&D appliance or something like that. All I want is my money back. This guy did nothing. On numerous occasions, my husband has called and text and so have I. No response at all. This is not how you Run a business business.

    • Initial Complaint

      Date:02/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Lynce ******* came to my office to fix my vending machine. Diagnosed the problem,(incorrect diagnosis) took my $200 deposit, would not return my calls, and never fixed the problem. A month later called me and told me to “get a life” and never returned my money. I filed a small claims case and he refused to be served. And he has still never returned my money. He is a thief and threatened to come to my job and cause problems. I have every text he has ever sent me with all his excuses. In all an $80 repair has cost me over $350. Court costs, actual repair, and the $200 this idiot stole from me.

    Red 1 Appliance Repair LLC is NOT a BBB Accredited Business.

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