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Business Profile

Testing Center

Achieve Test Prep

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Testing Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied for continue education through this company a year ago. I was set up on automatic payments bi weekly. The program wasn't suited for me after the first class. I continued to pay but then asked several times for a pay off balance. I had several phones calls in which nothing was resolved. At one point I told them what I could pay as the pay off but it wasn't good enough. I now mail in my payment but continue to get harassing phone calls, emails and texts. Now I'm getting emails with a balance over $3000.00. My end balance was only $900. The customer support doesn't help with resolving the issue. The times I call (pst) they say the department is closed. They are bullies and it's causing mental anxiety because everything keeps changing in numbers with them.

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