We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tree Services

Willys Tree Service And Landscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

This profile includes complaints for Willys Tree Service And Landscaping's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Willys Tree Service And Landscaping has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/19/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They did a good job on the trees but on the stump grinding as they were cutting it down the did not remove the shavings to see if it was all the way done now after i spent 2 days raking out all the shavings ..i uncovered more stump not roots...i called him and arranged 7 times for him to come out and every time no show then we talked about a partial refund that he said he would send me and never did...i have saved the whole conversation on text between us...he never kept his word and i was well more then patient with him...i got a estimate of 600 to finish it and that's what i would like back...My 6 year old daughter has tripped once already over it and fell....i would accept him to finish it correctly as well....but wont take his word for it...Thank you

    • Initial Complaint

      Date:09/02/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We hired Willy's Tree Service to remove and chip a dead tree that had fallen and chip two piles of wood from the same tree on August 3, 2022. We were out of town and paid them when they said they were done. A couple days later when going to the property we saw that they only removed the one big limb that came down on the driveway but not the others nor did they chip the two piles of wood. I paid them in full and now they refuse to complete the job. I thought they were trustworthy since this is the second job, they did for us however they did about half of the job and said they were done. We were out of town so trusted that they completed the job and paid them. He sent one pic of what he did but at a convenient angle that did not show the remaining piles of wood and tree to be removed. (Nor did he chip any of it for us as discussed) We have now been calling and texting for a month to come back to finish. He has ignored all of my calls and texts since I paid. My husband got one response from him that he would call back when not so busy, but he never did. We just want them to finish what they said they would do and what we paid for.

    Willys Tree Service And Landscaping is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.