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The Auto Salon LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Sam S

    Date: 08/10/2022

    My husband picked up our truck last night. After spending $500 on a detail and specifying I wanted EVERYTHING done both interior and exterior (including having the entire truck buffed to remove scratches) they didn't wash out the bed of my truck; so it's still dirty .... I now have to wash it, which in return will make the exterior dirty when the water and dirt runs out ; and then ill have to re-clean the exterior again; that i just paid to have done. When i called to inquire, the answer I got was "we don't clean inside the beds of trucks bc we don't want all that in our parking lot". While I understand that, they need to specify this. I had mentioned 3 TIMES I want the ENTIRE truck spotless because I'm selling it. If there are certain things they don't clean it needs to be mentioned, posted, written, something .... Especially after I was charged an additional $40 because there was a little bit of dog hair in the back seat. After my husband got the truck home I took a look inside. They didn't wipe down the door panels, they didn't wash the floor mats, there is buffing compound all inside the door Jams of every door, and the center console wasn't wiped down inside or outside ... What did I pay $500 for? We returned to the business to ask for a refund and the owner claimed they don't do refunds. He was very argumentative and dismissive. I do not reccomend this place and I will not be using them again.

The Auto Salon LLC is NOT a BBB Accredited Business.

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