Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Nail Salon

Lavish Nails

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nail Salon.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromErica O

    Date: 07/14/2023

    1 star
    I initially thought it was great that I could walk in to the nail salon and be seen immediately. There were several nail technicians unoccupied on a Friday afternoon. But then I sat down and the nail technician splashed water everywhere at the pedicure bowl. OK it was an accident, no problem. As I looked around I noticed the area was very dusty. The supplies used were not prepackaged like what I see commonly nowadays. And there was no menu of what services they offered so I couldn’t readily see the prices. So I went through with getting a regular polish pedicure and a regular polish manicure and I got to the register and she told me $60. I accepted that charge without once again, seeing any signage of what things were priced at, but as I drove home, I was thinking “hmm I wonder if that was a mistake, that was pretty high for regular not spa services” I called and asked how much the prices were for each service and the person I spoke to said $70. Wow palm on my head! The price went up $10 over the phone. I’m thinking some thing is corrupt there! Oh, and the customer service was not great I won’t be coming back. In addition to the other service issues I expressed above, there was someone in training who weirdly crept over without greeting and I was not offered any water like what is common nowadays. I’m definitely not asking a lot, I’ve just been to some quality nail salons before.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.