Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Organization

SARC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/13/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    SARC - ** ***** **** ****** *** *** ********* and ** *** **** *** *** ********* Phone # ###-###-#### and Company email is **********************

    I'm filing a complaint against the SARC AIP Coordinator Jenette ********** I was enrolled in the Domestic Violence Counseling Program. I had my first group session on Wednesday 3/1/23 . My first class someone in the group was playing harassing sounds in the background. They were playing train horns several times and the sound of Crickets. This is the kind of Harassment that I have been receiving from a court employee's friends to harass me. I have a group of my ex-girlfriends family members and friends who stalk me on a daily basis. They follow me around to every group that I'm involved in with the courts. They constantly try and provoke me with these sounds and intimidation. My grandfather killed himself on the train tracks and the thing with the Crickets has to do with having stds. Which they have made up several stories about me in attempt to turn everyone against me. I have several complaints about the same issues with the same court employee who is a relative of my ex girlfriend. Also, my ex girlfriends new boyfriends' family member works with the Bel Air Maryland SARC.
    I had my 2nd group counseling session on Wednesday March 8,2023. I was having the same issues again. This time someone was in the background playing the same Cricket noises. The group Counselor Mrs. Goodman also kept muting me before I could finish speaking and towards the end of the group, I was in the middle of talking to the group and congratulating another member for his last day. Then all of a sudden, I was kicked out of the group for no reason, I thought this was very ignorant. I was also very stressed out and upset because I'm tired of being harassed on a daily basis and treated badly by Government Agencies.
    So immediately after being rudely kicked out of the group. I sent the Program Coordinator Jenette ********* an email that stated.
    Hello,
    On a weekly basis whenever anything weird happens I'm going to be sending emails to document it. As my instructor was ending the group and I was talking, she ended the group for me so I couldn't finish. I have to do things like this because I need documentation. They also keep playing Crickets in the background which is a form of harassment that I received in other groups. Each week from here on out anything that isn't what I think is normal will be a complaint by me. I'm not going to engage in any of the stupidness but when the class effects my lively hood and freedom, I'm not gonna let the games continue without a email chain.
    Well today, March 10, 2023 Janette ********* sent me and email and told me I'm suspended.
    She wrote.
    Hi Mr. Anthony,
    The last emails you sent have created significant concerns about your current mental health status. The bizarre, illogical nature of the statements you made show evidence of significant mental health issues that must be addressed before you can resume attending group.
    Due to these concerns about your mental health and current stability, you are being temporarily suspended and your status is being put on hold. During this time, you are not allowed to attend any groups, nor will you be charged fees or accrue absences. If your mental health needs are not addressed with in 3 months. then you will be terminated from the program. Your current mental state makes you inappropriate for group at this time.
    I have copied your probation agent on this notification, and have also notified the clinical director of the issue.
    Sincerely,
    Janette *********
    AIP Coordinator


    This woman has no legal right to be making claims about my mental state, I have several mental health evaluations and passed them all. She is not a licensed doctor to determine who needs mental health treatment. She is totally out of line and did this out of retaliation for me making a complaint. This issue could potentially cause me to violate my probation and I need to be reinstated immediately. I spoke to an attorney, and he said she can't legally do this.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.