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Business Profile

Liquor Store

Anchors Liquors

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/10/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase at Anchors Liquors, receipt attached, 0n 5/7/24 and I was not aware before the purchase that 187 ml 4- pack ****** HOME CHARD was $7.99 until after I exchanged my first purchase of BOTA BOX CHARDONNAY - 500 ml for $3.99 for the 4-pack and found out after I completed the purchase that the purchase required a better explanation of charges.I was told that the $4.00 difference was MD taxes which only show up for $.36 on my receipt. I noticed that I paid tax on the difference of $4.00 and not $7.99. If the difference is $4.00, I would like to see the break out on the receipt which is missing. I dont agree with a 4pack /187 ml costing $7.99 VS 500 ml/3,99. Please review and Advise.

    Business Response

    Date: 05/28/2024

    I don't understand anything about this complain

    she purchased 4pk wine 1.87x4= 750ml ****** home price is $7.99 and then she exchanged with Bota box 500ml wine $3.99 and we gave her difference 4.36 aftter . she gave us $5 and we gave her .64 cent it's so simple. she need what kind of explanation ?

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