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Business Profile

General Contractor

Lozado Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/09/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid 50% deposit for some concrete work to be done on my property. Despite paying the requested deposit, the company did not reach out to me to schedule and complete the work. I have called and emailed this company on numerous occasions on status and have been ignored. I am attempting recoup the $225 deposit. I no longer want to work with this company and will ensure I notify Yelp and other sites on their unacceptable business practices.

    Business Response

    Date: 08/09/2024

    good night

     

    This was a confusion with the owner of the property, he contacted us to make some repairs to his house where his tenants currently live.

    Ishmael is currently out of the country and it is difficult to have constant communication because he is only available to respond to messages through Yelp.

     

    The work was completed two weeks ago and yesterday I was able to contact ******* to notify that the work was completed and that his tenants were satisfied with the work done, I also asked him to make the final payment of $225 dollar. 

     

    Last night, ****************** answered my message and sent the pending payment and I sent him his payment receipt. please see attached pictures as proof. 

     

    if you have any additional question please contact me 

    *******

    ************

    ***************************************

    Customer Answer

    Date: 08/13/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    ***************************

Lozado Contracting is NOT a BBB Accredited Business.

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