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Business Profile

General Contractor

HBH Remodeling Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

This profile includes complaints for HBH Remodeling Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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HBH Remodeling Services has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/22/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired this business to retile my kitchen floor on Dec 28, 2023. At that time I paid them $752. The came to my house to complete the work on Dec 29, 2023. They completed most of the work and left on Dec 31 at which time I paid them $1,000, but they did not apply caulking (for which I did not pay them), plus a part of the work was not completed properly. I began calling ****** Bamaka about coming back to complete the work and to haul away the trash remaining from the project. I made phone calls on the following dates in 2025: Mar 2, Apr 2, Apr 5, Apr 20, June 13, June 17, July 12, July 31, Aug 5, Sep 2, Oct 24, Oct 25, Oct 30, Oct 31, Nov 8, Nov 11. During all these calls I received promises that he would return but no action. For the last 6 calls, he did not answer the phone. The trash is still at my house, the caulking has not been applied and a part of the job was not completed properly. I ask for your help to address these issues with this company.

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