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Business Profile

Fast Food Restaurants

Checkers

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complained on worker on oct 12th and my husband and me on oct 14th due to no manger contacting me , I received a call from *** her name ****** on icy 16th stating I could get a free meal at store and that he will deal with worker , spoke with *** hard on oct 21 about this worker and compensation he stated that the worker will be terminated and he apologize , go to checkers almost each day from living on base and when that worker was gone everyone was so polite and helpful , I go to checkers on Dec 23 this worker is there making food with a coat on no uniform and on the phone making food when I saw this I did not order because she was so disrespectful and rude why would I want her making my food , this is and outrage I will not be attending this checkers and I will also tell others about this place , being in the business for over 35 years this type of behavior should not be allowed this rude young lady should not be working there and because she is I will not be going to checkers again and will be passing the word , as never compensated for my cold foot she gave me and my husband and this needs to be handled by a higher power the young lady has been rude to others who im familiar with on base and they say the same thing she is rude and her behavior is very unprofessional.need a manager to call me about this I was told she was fired by ******* .

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