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Business Profile

Car Service

DMV Tint

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Service.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to DMV tint to get my windows tinted. The employee/technician who installed my tints broke my rearview mirror and cracked my windshield. To repair my windshield and rearview mirror is $315. I called to speak to the owner and the receptionist *** said the owner is not at the shop and is rarely there. Said he pops in and out. She would not give me his number said she was not allowed. Also said he would contact me but had not and she was the middle person talking. They are not helping or offering to fix my windshield and rearview they have destroyed. Also she claimed their system was down and they take cash only. This business does not sound legitimate. They damage peoples cars here and don't want to fix. Im so upset. Im struggling enough and now have to come out of my own pockets for repair is unfair.

  • Initial Complaint

    Date:03/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 14th 2023 I had went to the DMV Tint shop to get my Tints done, at 5PM (aprox 1-2 hours after getting my tints done) my partner got into the passenger seat and realized they had broken the bottom of my seat after sliding it all the way forward to do my tints, no one had told me so i contacted the tint shop to which they asked for a photo and i provided it.so far it has now been 6months and 1 week of back and forth with ONLY the front desk person (they refuse to provide me with direct contact of the owner since he is busy) it has been a repetitive process of me following up to get an answer from the front desk telling me the owner hasnt contacted them back either. to which i am made to wait even longer.i had brought them an estimate from my ******** dealership, to which they claimed their insurance denied since the price was too high, i allowed for them to book the fix with another dealership of their own to which the last update i got was they got the parts but now its been 2 months and they cant get me an appointment. i just want my passenger seat fixed. its dangerous for my passengers to ride with their knees touching the dash.

DMV Tint is NOT a BBB Accredited Business.

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