Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Basement Waterproofing

Chesapeake Waterproofing, LLC

Reviews

Customer Review Ratings

3.5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRachel G

    Date: 04/01/2024

    2 stars
    Initially, Chesapeake Waterproofing was very responsive. They contacted me immediately after I requested a quote, and they sent an estimator out the following day. An estimate was promised in 24 hours. After a week of no follow-up, I called and received poor costumer service as I was told to check my spam folder. After another week of no follow-up, I sent an email to the estimator who said he'd be delayed another day or 2. After another week, the estimator is ghosting me. I do not recommend wasting your time with this company.
  • Review fromVincent M

    Date: 09/06/2023

    5 stars
    After getting a few estimates from a few different contractors, I found Danny from Chesapeake Waterproofing to be the most knowledgeable and easiest to work with. He followed up with me a day later and I was put on the schedule for 2 weeks out. The job took 4 days and they were extremely clean and polite. I would recommend this company to anyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.