We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Retirement Homes

Maryland Masonic Homes/ "Bonnie Blink"

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retirement Homes.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Roxanne D

    Date: 11/03/2023

    I had to pull my mom out of their rehab and get her to the hospital when I came to visit her an she was left in bed all day and not dressed to go to Bingo which she loved. I could tell there was something wrong and insisted they get a doctor and they argued with me saying she was sleepy! Not True she was in a coma and was not responding and I said I will call 911 if you dont! After arguing with me which was par for the course since they didn't follow the doctor's instructions and I had to keep coming in to check on her to get her out of bed and even to make sure she got something to eat.( food was left on a tray and not cut and she had a broken arm!) Was not dressed or cleaned up on weekends. Staff told her not to tell her aughters what they said to her, they turned her call button off saying they didnt have time to deal with her. Overall rude, not friendly to me or my siblings. WE watched them ignore her, hide from us, keep her in bed, etc No chair to sit up in! It was a horrible situation and my mother ended up having to get fluid taken out of her lungs at the hospital when he was going into a fluid coma and they told me she was just sleepy. I feel that my mom's life would have lasted longer if she was in another facility! she ended up going into hospice due to the situations done at this facility. and lack of following her doctors orders! Very sad !

Maryland Masonic Homes/ "Bonnie Blink" is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.