Reviews

This profile includes reviews for Chesaco Motors, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Chesaco Motors, Inc.

  160 Lakefront Dr Cockeysville, MD 21030-2223

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  Chesaco Motors, Inc.

  911 Pulaski Highway Joppa, MD 21085

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  Chesaco Motors, Inc.

  1048 Shoemaker Ave Shoemakersvle, PA 19555-1639

Review Details

• Review fromTerry W

  Date: 04/22/2024

  1 star
  To all campers out there I would not deal with Chesaco RV. They will really treat you bad and try to take advantage of us hard working campers out here. They tell you one thing and do something different. They just tell you what you want to hear. I have had a really bad experience with Chesaco RV so I am just trying to save other loving campers time and money. I dealt with a salesman from Hamburg Pa. I also have been dealing with their supposed to be the #1 guy for the company.He acts like he is scared tells you things to blame it on someone else. I hope you guys can sleep good at night.If I treated someone like Chesaco RV treats us loving campers,I diffidently would not be able to sleep at night. So all you loving campers out there pass this word on to your friends to stay away from Chesaco RV.

• Review fromDawn B

  Date: 10/26/2023

  1 star
  Bought a RV in July 2023, we have some issues with the vehicle. Learned after purchasing this RV that Chesaco, does not tell you that they do not work on certain compoments of the RV, and they cannot tell you who you can take it to, was told to ****** for the information. If I had know that the take your money and leave you to find out who needs to take care of the RV, I would never had bought it. Chesaco is not upfront with the information about any of their RV that they sell. Have called several times to talk to the Manager, he tells me it is not his problem, I need to Google it. They sure are quick to sell and take your money.
  Thank you
  Dawn B****

• Review fromjackie h

  Date: 08/21/2023

  1 star
  they are crooks at head quarters - we did welding work for them and they cut the check to the wrong name- when asked to fix it they refused and accused me of operating illegally as a business.
  Tiffani ******* is a nasty person and claimed to be an owner - she is not - she had zero business ethics and should find a job in a dark closet where she doesnt have to deal with people over the phone

• Review fromTina D

  Date: 05/12/2023

  1 star
  My RV needed body work and an awning due to a tornado in July 2022. We called Chesaco RV they ordered the awning and we left a check in the amount of $3800.00 After calling several times, leaving several messages or being place on hold until the line clicked off. I visited Chesaco RV in March 2023 I was told the awning was on back order (Since July 2022 ??)This was their answer until April 2023 when I had to visit again because no one would answer the phone. I was told the service manager was terminated because they were giving the customers "Lip Service" I was told the awning was never ordered in July 2022 it was ordered in March 2023, and they do not know where the check is. Chesaco stated the estimated delivery date for the awning is May 11th , however the parts girl is off on Thursday she will give you a call on Friday (May 12) to let you know if it arrived. Yes, I had to call Chesaco on Friday because NO ONE called. 3 times placed on hold until the phone clicked off. The manager was laughing on the phone because I said this is completely ridiculous what I need to do to get an HONEST answer. Chesaco RV Pulaski HWY is a complete shit show. ZERO STARS

• Review fromJames M

  Date: 03/07/2023

  1 star
  Bought new rv in 2021 first time use in 2022 the water pump leaked repaired that with my own money then water heater started leaking. Got home from trip and tried calling. Every time was told person had off that day no matter what day of the week I called. Fiancé finally talked to someone In sept 22 and was told to drop it off on October 24 22. I got there to drop rv off and no one was there they had training that day and the person that was there had no idea I was dropping it off. It still is there now march 23 and still hasn’t been repaired or even checked out

• Review fromDamion T

  Date: 01/26/2023

  2 stars
  I initially had a fairly decent experience with the Chesaco Motors in Joppa, MD. when i purchased my new 2022 RV. However, after I arrived home, about two hours away, I discovered a problem with my plumbing system. My pipes were not fully connected and caused a major leak. I contacted the dealership for service and was told i would have to make the two hour trip again to have them look at the camper. As this trip is costly and timely, i asked that they provide some credit, reimbursement, travel discount or something to offset the major inconvenience as I have only had the new RV for 2 months. The pipes should have been properly and fully inspected before the sell. Nonetheless, I spoke with my original sales manager "Richard" who was very sympathetic and professional as we discussed the problem may be a simple seal and wondered if it could be shipped for my direct installation. This would save me travel cost and less inconvenience. He then transferred me to a Service Advisor "Denise" who was totally unprofessional. This person told me there would be no option provided to me besides making a two hour trip with the entire camper in order to receive assistance. She advised no reimbursement, credit or any sort of accommodation would be considered. When i expressed my disappointment and frustration, she rudely hung the phone up in my face. This person "Denise" should not work with people, has no customer care experience, is absolutely disrespectful and unprofessional. I would never want to do business with her as a service provider. I left a message for the GM to call me about me customer service experience and sadly never received a call back.

• Review fromThomas H

  Date: 10/07/2022

  1 star

  Thomas H

  Date: 10/07/2022

  Lies and deception!!!! We purchased an RV from them at a camper show. We signed a purchase contract and a finance contract and we're advised we would be contacted shortly after the end of the show but we never were. We called several times were not able to speak to anyone and had to leave a message every time. We eventually received a voicemail but the phone number that was given was for a fax machine. Over the next 3 weeks we called everyday but we're never able to speak to anyone and NEVER received a callback. We finally called and demanded a manager and eventually were able to speak to one. He told us that a couple days after the show their bank "changed their terms" and they will not give us a loan even though we already signed a contract. Clearly because they were no longer getting money from us they couldn't be bothered with us. We are still waiting for our deposit back that they had no problem taking from us. They advertise a family company but this is not how you treat family.

  Chesaco Motors, Inc.

  Date: 10/10/2022

  I am sorry that you were not satisfied with the financing the bank offered you. We are unable to discuss these items on a public forum, but every effort was made to get you the best financing available for your purchase. While we would like to make every deal, the lenders set the term and rate based on their evaluation of your credit. Your deposit was refunded immediately after you told our finance department that you were unhappy with the rate the bank was charging you.
  

  Thomas H

  Date: 10/11/2022

  Another lie!! We did not tell you we were unhappy with the rate the bank was charging us. We signed a contract with you fully knowing the bank rate that was offered. Several days after this your company decided to back out of the contract and never told us and it took us apps a month to find this out. Please do not say that we were the ones who requested out of the contract as that is not true!!