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Business Profile

Sports

Bally Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sports.

Reviews

Customer Review Ratings

1

Average of 7 Customer Reviews

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Review Details

  • Bruce G

    Date: 01/08/2025

    This is a fraud ballys bets Sportsbook had had me distressed and mentally drained trying to withdraw my own funds since August and are not even a little helpful at caring about solving your problems as a customer. This is criminal at this point.

  • Steve G

    Date: 09/13/2024

    I purchased an account with Bally Sports using a Bank of America Visa credit card. Bank of America mistakenly informed Bally Sports that there was a possabi;ity of fraud with this credit card. Bally Sports canceled my membership. Now, Bally Sports won't accept ANY credit card I try to use to reinstate my membership. All I want is to watch sporting events on my Bally Sports Midwest channel. I'm even willing to pay for the mistake that Bank of America made. Whenever I talk with Bally's Customer Service they say there is nothing they can do. And Customer Service won't connect me with anybody in management that could help me.

  • Nicole I

    Date: 07/14/2024

    It is impossible to cancel. It should not be so difficult to cancel. Being charged for a product you can't cancel is unethical.

  • Alex C

    Date: 07/10/2024

    I subscribe with Bally to watch the ****** *********. Since subscribing it has only been inconvenient and predatory. The games constantly advertised as “only on Bally” but 30+ games out of a 82 game season were found elsewhere.
    Also when cancelling I had to do it multiple times before they stopped taking my money. Most recently I was charged for the resubscription fee 3 days before it was due leaving 72 less hours to cancel and then once cancelled they treated it as if I never paid them for the coming month and entirely restricted my account access while also still taking my money.
    Will not be using this service I hope they enjoy the bankruptcy they’ve filed

  • Sam E

    Date: 05/31/2024

    Bally sports+ is a total ****. The reason I purchased was to watch the St, Louis Cardinals. I did not see one game on bally sports. With B.S. you must watch Cardinal games through a Provider even though you are paying for B.S. If you have to watch through a tv provider, then why do you need B.S? You're paying double, they are double dipping, and its a total **** and probably criminal. None of my friends will be watching B.S,

  • Brinton L

    Date: 05/06/2024

    Awful product coupled with terrible customer service!
    We subscribed to Bally Sports (BS) Plus Ohio to watch our hometown Cleveland sports teams. After loading the service on our smart TVs, all we could access were sporting events of Texas teams. I reached out to customer service via e-mail more than 10 times and received nothing but canned, generic responses. Following given directions, I deleted and reloaded the app and reset my access credentials numerous times. Still, nothing but Texas programming. BS was unable to fix the technical issue, displayed no interest in fixing it, and provided no resources/information for me to do so. The company lacks the technical prowess to provide the advertised streaming service. Moreover, their customer service is unhelpful at best and incapable of solving real frustrations faced by paying customers.
    Additional complains include:
    - BS does not provide an al la cart menu of the broadcasting rights it has across its nexus. Our ********* ****’ games are broadcast on a different BS platform than are our ********* ********* games.
    - BS Does not publish a customer service phone number, instead pointing its customers to an e-mail options. As stated above, all one will receive in response to their queries are generic, canned answers that are no help whatsoever. Very frustrating!
    - BS ignored my request for a refund (which I requested given that their service never worked for my family and me). The customer service team has never addressed my request, always ignoring it and turning focus on some irrelevant matter.
    - BS’ app is clunky and unrefined. It is not organized nor functions like all other streaming services, making navigation difficult and frustrating.
    I am extremely frustrated with how poor BS’ service is and how they have treated me as a customer. I sincerely hope that BS loses its contracting rights with the **** *** *** ***. They are poor representatives of the respective leagues…it is a shame!

  • William B

    Date: 11/02/2023

    Their service never works. Never able to watch any games on my subscription because their app and website constantly crash or never work to begin with. Customer service links do not work and customer service phone number is disconnected. Website crashes and gives you countless errors if you try to cancel your subscription. Overall I believe it is a scam and people shouldn't bother wasting their time or money with it. Save yourself the frustration.

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