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Business Profile

Basement Waterproofing

Best Buy Waterproofing, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

5

Average of 3 Customer Reviews

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Review Details

  • Connie Z

    Date: 05/14/2024

    We bought a 2004 house without an inspection and later hired one to ensure there were no long-term issues. The inspector recommended a window well cover due to a faulty drainage pipe, but we couldn't find a suitable cover and were concerned about basement lighting and moisture. BB Waterproofing's Rob identified incorrect installation of the window well drainage and suspected past flooding due to insufficient drainage. He proposed a French drain, corrected the window drainage, and replaced a small basement drain.
    Rob's team (Hammie, Darwin, Paulo, Miguel, Chilo) was hardworking, communicative, and skilled, working from 9am to 5pm with only a lunch break. They preserved our basement tiles by digging around them and installed a sleek new sump pump with a flush floor finish. They kept the property tidy and used negative pressure to prevent dust.
    Post-work, the basement is dry with balanced humidity, no need for a window well cover, and no threat of drainage overflow. Rob's price was surprisingly low for the excellent work. We highly recommend BB Waterproofing!

    Best Buy Waterproofing, LLC

    Date: 05/15/2024

    Wow! Thank you so much for sharing your experience with us! Customer satisfaction is our #1 priority and we are extremely grateful we exceeded your expectations! I will share with our team which will make their day! Thanks again! 

  • Ethan B

    Date: 02/29/2024

    The crew was efficient and exceeded expectations. Ed was very thorough in going over a plan that would work best for us. Highly recommend.

    Best Buy Waterproofing, LLC

    Date: 03/01/2024

    Thank you so much for the 5 star review! We appreciate you taking the time out of your day to write about your experience. Customer satisfaction is our #1 priority and we are very grateful we exceeded your expectations! Thanks again! 

  • Des B

    Date: 12/28/2023

    We used Best Buy in Dec 2023 and they have been a phenomenal company to work with. We had a flood in our basement and after doing a thorough review of several other company's we went with Best Buy. They installed a new suppump system and also diagnosed several previously unknown risks that would have cost us multiple tens of thousands to correct. I can't express adequately what a great company this is. The sales rep (Chip) is an expert in water management and the crews and foreman are professional, honest and do great work.

    Best Buy Waterproofing, LLC

    Date: 01/03/2024

    We thank you so much for 5 star review! We appreciate you taking the time out of your day to write such an awesome review! Customer satisfaction is our #1 priority and we are so grateful we exceeded your expectations!

Best Buy Waterproofing, LLC is BBB Accredited.

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