Reviews

This profile includes reviews for Portner & Shure's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Portner & Shure has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Portner & Shure

  7226 Lee Deforest Dr STE 101 Columbia, MD 21046-3239

  
• 

  Portner & Shure

  400 E Pratt St STE 800 Baltimore, MD 21202-3122

  
• 

  Portner & Shure

  7310 Ritchie Hwy Glen Burnie, MD 21061-3065

  
• 

  Portner & Shure

  5235 Westview Dr STE 100 Frederick, MD 21703-8397

  
• 

  Portner & Shure

  11000 Coastal Hwy Ocean City, MD 21842-2557

  

Review Details

• Review fromAmiri G

  Date: 04/28/2025

  1 star

  Amiri G

  Date: 04/28/2025

  If i could 0 stars I would. What an absolute disgrace. They didn’t talk to me 95% of the time i used them and when they did they were rude and condescending. They talk to you like absolute trash on the phone in ways they would never talk to someone in real life. I started my case in february of 24, essentially heard very little until it was time for my hearing in november and then i heard nothing for months. I got a call saying the case went well but when i asked for proof I got radio silence for months until they wanted me to pay my final balance. Finally after complaining that this felt like malpractice I got a halfsheet of documentation that said the case was dismissed with a plea bargain. To this day i don’t have the context of what that plea is, or any additional information on the case but the little i did receive I got 6 months after my case was resolved. Finally collections threatened to sell my debt to another firm and then proceeded to do so even though they put in writing that I had 5 days(i got 24 hours). Apparently the “CFO” got it rescinded but collections claims they never sent it at all and when i asked questions about what actually happened he said i was annoying him and hung up the phone in my face. But not before he threatened me to cancel my payment arrangement for calling him. My trial attorney threatened to hang up on me before that for asking questions. The ends didn’t justify the means and I hope you don’t feel tough because you hang up on clients. Awful way to treat anyone but especially a disabled vet.

  Portner & Shure

  Date: 04/30/2025

  Hi *****, Were sorry to hear that you were unhappy with your experience especially after such a great result in your case. As you know, our team went to battle for you in court, and the charges were ultimately dismissed nearly six months ago. Were proud of the work that led to that outcome and regret that you felt dissatisfied with the process. We understand the importance of clear and respectful communication, and we take your feedback seriously. That said, many of the concerns youve raised are only now being shared in response to our efforts to collect a balance that has been outstanding since your case resolved. Weve been patient in waiting for payment and have offered a flexible plan that extends over a year a courtesy we extend in good faith. Were still happy to honor that lenient arrangement and will avoid involving any collection firms so long as payments are made on time. Were also open to discussing any remaining confusion about your case and can clarify anything further if needed. Please feel free to contact us directly so we can move forward constructively.