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Business Profile

Property Management

K&K Property Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Kate ****** of K&K Property Management was our rental property manager. She rented our property to a person she knew. The rental ended September 30th. The property has damage beyond normal wear. The bathroom, bedroom wall, dining room area back of cabinets were painted. The hardwood floor in the 1st floor bath was damaged, deck railings damaged, and deck rails drilled into. The renter requested to install new flooring in the dining room. The install was to be done professionally. The flooring was also installed in the master bedroom (not approved). The installation was not professional. There are gaps in the flooring that our contractor says cannot be repaired without removing some of the flooring. The rental drilled into the siding in 3 areas. Kate from K&K declined to have her contractor address the issues. She said to have our contractor do the work. She is now refusing to pay for the requested work, which is not inclusive of all damage. We requested that the renter pay for 1st floor bath flooring and painting as well as pressure washing the driveway. The total is $1170.00. Kate said she will only charge the renter $210 for the railing (which we did not repair - Kate did) and $50 for the power washing.

K&K Property Management is NOT a BBB Accredited Business.

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