Complaints

This profile includes complaints for Infojini, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Infojini, Inc.

  10015 Old Columbia Rd Ste B215 Columbia, MD 21046-1865

  
• 

  Infojini Inc

  295 Pierson Ave, Ste. 104 Edison, NJ 08837

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/09/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have told this company for months to stop. At first I was nice and now I’m a very furious. They do not stop calling. I’ve told them time and time again to take me off their call list and stop calling me. I have told them that I’m not interested. Please I just want it to STOP

  Business Response

  Date: 01/09/2025

  *****,

  We apologize for the inconveniences this has caused you. We have taken the necessary steps to remove your information from our database; rest assured we will no longer contact you. Again, we sincerely apologize.

  Regards,

  Infojini

• Initial Complaint

  Date:01/06/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Repeatedly spamming my phone, unsolicited

  Business Response

  Date: 01/07/2025

  Hello *******,

  We have taken the appropriate steps to remove your information from our databases. You will no longer receive any communications from Infojini.

  We apologize for any inconveniences this may have caused you.

   

  Regards,

  Infojini, inc.

• Initial Complaint

  Date:12/10/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This business continues to call, email, and text me several times a day every day for weeks on end. I respond almost each time and notify that I am not interested and wish to be removed from their list. I am not interested in any of the jobs offered. I have blocked several numbers and emails but continue to get notified by other people from the same company. This is worse than spam calls!

  Business Response

  Date: 12/10/2024

  Hi ********,

  Thank you for bringing this to our attention. We have taken immediate action and removed all of your information from our database. Please be assured that you will no longer be receiving any communications from Infojini.

  We apologize for any inconvenience this may have caused.

   

  Best Regards,

  Infojini

  Customer Answer

  Date: 12/16/2024

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because: 

  the calls and texts have not stopped even after they reported that my information has been removed. I had a call/voicemail and text already this morning.
  
  
  
  Sincerely,
  
  
  
  ******** ******

  Business Response

  Date: 12/18/2024

  Hello *******,

  Are you able to please provide us with the phone number or email address that is contacting you? We have confirmed that (**** ******** & ******_************ has been erased from our database. We apologize for this and will look into it on priority.

• Initial Complaint

  Date:11/27/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Spammed to death with no way to end the barrage of endless emails due to them providing broken unsubscribe links and not responding via their contact us form

  Business Response

  Date: 11/27/2024

  Hi *********,

  Thank you for bringing this matter to our attention and we genuinely apologize for the inconvenience this has caused.

  Please be assured that we have taken the appropriate steps and removed all of your information from our databases. You will no longer be contacted by anyone at Infojini. 

  Again, we apologize for the inconvenience.

  Thank you!

  Customer Answer

  Date: 11/27/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  ********* *****

• Initial Complaint

  Date:11/15/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Infojini Healthcare keeps texting and calling me. After I repeatedly told them I'm not interested in their job in Philadelphia, PA. I just want the calls and text to stop. This is starting to feel like a scam and I'm not sure they are even offering people real jobs at this point.

  Business Response

  Date: 11/19/2024

  Hello *******,

  Thank you for taking the time to leave a review. Please be assured that we have taken the steps necessary to remove all of your information from our databases.

  We apologize for any inconvenience this may have caused.

   

  Thank you,

  Infojni

  Customer Answer

  Date: 11/19/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  ******* ******

• Initial Complaint

  Date:10/09/2024

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has been calling me up to 10 times a day for the last 8-9 months, asking me if I’m interested in working for them and I most Definitely have told them I’m not! I’ve asked them nicely to stop calling me and now I’m fed up with the calling at all hours of the day and night. I’ve told them they have the wrong number, I’m not interested, and reminded them I do Not Wish to be called anymore by them! Nothing works! I have Never signed up with them and I want Them to stop calling me!

  Business Response

  Date: 10/22/2024

  Hello ***,

  Thank you for taking the time to contact Infojini.

  We have taken immediate steps to address this issue. All of your information has been removed from our databases, and we are working diligently to improve our internal processes to prevent such incidents from happening again. We truly apologize for the inconvenience.

  We understand your frustration and appreciate you taking the time to share your concerns. Your feedback is invaluable to us as we continue to improve our operations.

   

  Thank you,

  Infojini

• Initial Complaint

  Date:07/08/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This agency keeps contacting me to work for them. It's constant. I feel like I'm being harassed. I've asked repeatedly to take me off their list and to stop texting me, calling me and emailing me. I've opted out of text messages, I've already blocked several numbers from them but they keep calling/emailing/texting several times per day. This is a daily thing and they won't stop.

  Business Response

  Date: 07/11/2024

  Hello ********,

  Apology for the inconvenience caused, our
  only intention is to get the best opportunities waiting for professionals like
  you.

  We reach out to you as you were a proper fit for few open positions however, we
  will make sure no one from our organization will reach out to going forward for
  any opening and we have removed all the data from our data base and also
  conveyed our team members regarding the same.

  We wish you good luck in your future endeavors.

  Customer Answer

  Date: 07/11/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  ******** ******

• Initial Complaint

  Date:06/18/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a registered nurse based in Indiana. Infojini has been contacting me for several years now trying to recruit me. I have asked multiple times, estimated to be better than a dozen, to be removed from all lists and to not be contacted again, and said I am not interested at all, I also block the numbers they call from but they just continue contacting me and using different numbers over and over again. This is harassment, plain and simple. I would not work for this company based on their business practices at this level alone, I want to be left alone. This is as bad as telemarketers. I have called and left the company a voicemail on their primary line as well asking for this. Nothing has worked to this point.

  Business Response

  Date: 06/21/2024

  Hello ******,
  
  We sincerely regret any inconvenience this has caused, and we promise not to contact you again regarding any upcoming positions with our organization. We have taken the necessary steps to remove all of your data from our database and have informed our team members of this action. 
  
  We understand the importance of protecting a candidate's personal information and only use it for the purpose of matching them with suitable job opportunities. We want to emphasize that your personal information has been deleted from our system.

  Customer Answer

  Date: 09/03/2024

  I am a registered nurse in Indiana. This company has been harassing me via email, text messages, and phone calls for a few years now even though I have explicitly asked them to discontinue all contact and blocked several email addresses and numbers when they do not honor my wishes. I filed a complaint against them with the Better Business Bureau a few months ago, the reply they gave to BBB was they would remove all my information from their systems. I have yet another contact attempt today. I want this to stop. I am NOT interested.

  Business Response

  Date: 09/06/2024

  Hello ******,
  
  Thank you for reaching out. We have reviewed our records and found that your contract details have been removed from our database. Additionally, we checked for any outgoing calls from our organization to your number (765) ********, and according to our records, no calls were made from us to that number.
  
  It’s possible that there might be a technical issue. Could you please let us know if the call was received on the number mentioned above or on an alternative number? If it was on an alternative number, please provide us with that and any other alternative number and email address so we can update our Do Not Disturb list accordingly and ensure no further contact is made. We apologize for the inconvenience that may have caused.

  Customer Answer

  Date: 09/10/2024

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:

  as shown in the complaint, I'm still getting emails. No, I wasn't called recently, however that doesn't discount that contact in various forms has continued for 4 years despite repeated attempts to be removed from your lists and replies to the emails asking for this have went un- acknowledged. I provided screen shots of this email last week when filing the complaint. At this point, if it continues, I'm prepared to pursue criminal harassment charges. 
  
  
  
  Sincerely,
  
  
  
  ****** ******

  Business Response

  Date: 09/16/2024

  Hi ******,
  
  It seems there may have been a technical issue, as we did not find an attachment showing that Infojini employees have been recently contacting you. We have removed your details from our database, but to help us resolve this issue quickly, could you please provide a photocopy of the email address from which you received the emails/ messages in recent weeks? This will allow us to investigate further and address the problem promptly.

  Business Response

  Date: 09/20/2024

  Hello ******,

  Thank you for taking the time to contact us. We sincerely apologize for the negative experience you’ve had with our recruitment process. Your experience is important to us, and we have taken further steps to address your concerns.

  Please be assured that we have instructed our recruitment team to cease all contact with you, including through different numbers or methods. We have confirmed that your information is no longer stored in our databases, however we have sent a reminder to our team to ensure you are not contacted for employment opportunities.

  If you continue to receive unwanted contact from Infojini, please do not hesitate to contact HR directly at (551) ******** and we will take immediate action to ensure this ceases. Again, we apologize for the inconvenience this may have caused.

  Regards,

  Infojini

  Customer Answer

  Date: 09/24/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Further contact may result in pursuit of harassment charges. 
  
  
  
  Sincerely,
  
  
  
  ****** ******

• Initial Complaint

  Date:05/02/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has been harassing me daily at all hours even late into the night over the last several months with calls, texts, and emails. I have asked several times to be removed from the contact list and to never contact me again and yet I'm still being harassed. I've told them several times I'm not even in the same state that they are trying to fill the position for nor do I have the proper credentials for the job. I want to be left alone and to not hear from them anymore. I really don't want to have to file a harassment claim but they will not leave me alone.

  Business Response

  Date: 05/03/2024

  Hello ******,

  We want to offer our deepest apologies regarding any disturbances caused by unsolicited calls or job offers. Our main aim is to support professionals like you in finding the most fitting opportunities. Going forward, we will not contact you regarding any future job openings. We have already taken measures to erase all your details from our records and have notified our team about this course of action.

  Recognizing the significance of safeguarding candidates' personal data, we strictly utilize it solely for the purpose of matching them with appropriate job prospects. It's crucial to highlight that your personal information has been completely removed from our system.
  
  

  Customer Answer

  Date: 05/03/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  So long as they uphold their agreement to not contact me any longer. If I am contacted again I will have to pursue the correct course of action.
  
  
  
  Sincerely,
  
  
  
  ****** *****

  Customer Answer

  Date: 05/09/2024

  The complainant has updated BBB that she has been contacted again this morning by the business.
  BBB requests Infojini provide a response to the concern.

  Business Response

  Date: 05/13/2024

  Hello ******,
  
  We are extremely sorry for the inconvenience caused, There was an error while deleting your details from the database, which has been rectified now. We ensure you that we won't bother you with any job openings going forward.
  
  Best wishes for your future endeavors are extended to you.

  Customer Answer

  Date: 05/14/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and I accept the resolution. So long as the company does not reach out to me again.
  
  
  
  Sincerely,
  
  
  
  ****** *****

• Initial Complaint

  Date:04/22/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been contacted by INFOJINI INC several times for an employment opportunity. They were harassing me constantly after me continuously asking them to call me after 4pm central time because I work 7p-7a. This company has offered me several contracts. After me sending them all of my credentials and personal information, communication from this company ceased I had multiple people calling me about different job opportunities. I informed them that I only want to communicate with one person and I was told that this is a big company with thousands of employees so that wasn’t possible. Long story short, I was receiving emails, text messages, and calls from at least 4 different people. After securing a contract that had a tentative date of March 18, 2024. My drivers license expired on April 1, 2024 so I asked the company if they can push the date to April 8, 2024 because my renewal appointment was scheduled for March 25, 3024 They asked if I was sure because they can only request a new start date once. We agreed and I thought everything was ok. I didn’t hear from anyone for about a week so I was going through my email and saw that they had send an email stating that I would need to start on April 1, 2024. The email didn’t reach me I time because for some reason unbeknownst to me, it was in my junk email folder. I contacted the company to I horn them of this mishap. They assured me that they would fix everything and speak with the facility to inform them of what happen to see if they were still willing to hire me. Days later nothing. Then the following week the harassing phone calls began again. Then one guy told me I was out on the blacklist but didn’t know why. I told him about what happened previously. He said he would fix it and call me back. It’s been 2 weeks and no one from that company has reached out to me. They had stressed me to the max by rushing me to get everything done. Seems fraudulent to me.

  Business Response

  Date: 04/26/2024

  Dear *****,
  
  Thank you for contacing us and sharing your concerns regarding your recent interactions with Infojini. We appreciate your feedback and the opportunity to address the issues you've raised.
  
  We understand your concerns about the communication frequency and the confusion regarding your start date. We strive to provide a positive experience for all candidates, and we take your feedback seriously. We also acknowledge that you requested communication after 4 pm Central Time due to your work schedule. We apologize if this wasn't consistently followed, and we'll be reviewing our internal procedures to ensure better accommodation of preferred contact times in the future. Additionally, having multiple points of contact can be overwhelming. Ideally, a single point of contact is assigned, but due to the size and structure of our team, it's not always feasible. We're exploring ways to improve communication flow and streamline the candidate experience.
  
  Regarding the issue, it's important to clarify that the primary reason for the rejection of the offer was due to a delayed response from your end and the subsequent request to change the start date. While we understand that circumstances can arise that necessitate adjustments to start dates, it's essential to consider the constraints and requirements of our end clients. Unfortunately, in this instance, the requested rescheduled start date of April 8th was not feasible for the end client, leading to offer recission.
  
  We attempted to rectify the situation by contacting the client, but unfortunately, their offer was rescinded due to the delay in confirming your start date. We understand this is frustrating, especially since our communications went to your spam folder, and we apologize for the disappointment.
  
  We appreciate you bringing these issues to our attention.  We will use your feedback to improve our communication practices and ensure a smoother experience for all candidates in the future.
  
  Infojini wishes you the best of luck in your job search.