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Business Profile

Property Management

KMA Property Management LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/28/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 17, 2023 i signed a contract with contractor Robert ******* of KMA Property Management, LLC complete renovate my house by 8-31-2023. To pay penalty $300 monthly until all inspections pass, which he agreed to-Use & Occupancy. February 2024 email he said i would not get U&O/deceitful. I asked for my penalty money he said he won’t pay until the end. My renovation could’ve taken 9 weeks, still not complete 9 months later, cost me lender fees, extension penalties, more property taxes to pay. 01-12-2024 I had Robert sign another contract to complete week of 01- 15-2024 & remainder by 01-29-2023 pay $6k penalty/remaining due last draw. I had to because he showed a pattern take very long time-months to complete next draw for payment. I gave him opportunities, never but he didn’t finished. I was patient. He breach Contract ask me to pay money not in contract, failed to complete the job by agreed deadline date, not communicating weekly updates, abandoned my house for weeks, use excuses, not truthful, refuse to provide my pass inspections, my roof warranty, until I mention MHIC, called cops on him day insulation gone. Robert said he would not complete my bathroom floors, paint. Robert refused to pay me for my cracked camera. electrical trim light switch, stair hand rails, baseboards, shoe molding, paint rails email list of incomplete work/defected materials. Robert unprofessional, manipulative gift of gab, not take accountability. Last day I met with Robert 2-21-2024 to get the list of incomplete unacceptable work done, Robert said I didn’t have the balls, I wasn’t man enough. He insulted me, threatened to have my house look bad no one would buy it & have it sit for months. I have Evidence, emails, videos bad plumbing/roof water leaks, uneven floors , pictures to show why I submit my complaint. He attempted to get over on me a new investor. He has similar complaints from past customers. His business is not in good standing/forfeited & his contractor license not compliant.

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