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Business Profile

Landscape Maintenance

Brummell Does, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Maintenance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/15/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company comes to do landscaping work for other houses but they always park in front of our house, blocking our driveway and mailbox. We have had numerous packages not delivered and many bills not received and therefore not paid in time due to this company blocking our mailbox. They always come at the time mail is delivered. Many times, I have trouble pulling into my driveway or out of my driveway due to either their trucking blocking it, or their equipment laying around. We have small children and an elderly father. The way they leave their equipment around is a safety risk to my children. Additionally, my father is forced to park his car down the street and has to walk back to the house, which can be difficult for him.
    Many times we have asked that they move their vehicles and every time we have gotten a sarcastic response "you don't own this. We can park here if we want." We own our property and have been living here since 2006. The owner of the company lives one house down. He has 7 different cars all parked on the road that he could move to give his company access to park in front of his house when they do the work but he refuses to. Additionally, there is ample of parking space on the other side of the owner's house where they could park, but they refuse to park there.

Brummell Does, LLC is NOT a BBB Accredited Business.

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