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Business Profile

Gutter Contractors

Bay Area Gutter Covers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Shawn T

    Date: 10/26/2022

    I have made several attempts to contact your company to make good on a repair. The customer service was very poor. The tech person you sent out was very rude and unprofessional. My call. Was to have the gutter covers to be reattached to the gutters. I was told that the covers couldn't be attached Because I would need facia and soffit work done. As the tech was yelling at me that the job couldn't be done he threw each of the gutter covers to the lawn. He said once I get the work done he would come back to reapply the covers. Fast forward I got a new roof and soffit and facia work done. As suggested by the service provider. I call the company no answer after weeks worth of phone messages. I finally get in touch with the owner and he was almost as nasty as the tech. Once I convince the owner to acknowledge the service call. He sent someone out and the tech said he would be happy to apply them and only one of the covers was damaged. Ok fine. Please apply the undamaged gutter covers back up. And I ll agree to pay for the damaged one. Even though the previous tech threw them to the ground! 2 minutes later I get a call from the Paul the rude tech that originally the gutters to the ground. He goes on to tell me that he wants me to pay for the gutters to be put back up? What? After he took them off. I am not thrilled to keep going back and forth with this company and now I am upset that I even paid almost $2800 for this work to be done and all I asked for you all to do is reapply what you took down! I am trying to resolve this wrong before i didn't take long to pay for the service and I am upset that it's taking long to do right by your customer! Before I take this complaint to the Better Business Bureau. I cannot be bullied into paying for a service that is very simple of reapplying what your tech threw down to my lawn. I am more than happy to pay for the 1 damaged screen. But I should not be charged for what your tech put on my lawn out of his clear and apparent angr

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