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Business Profile

Marina

Triton Marina

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromChristopher J

    Date: 06/10/2024

    1 star

    Christopher J

    Date: 06/10/2024

    Very bad experience with Triton Marina. Put boat in for service and was extremely overcharged for the work. Boat was in for service for 11 weeks but it was still never fixed although they assured me it would be done in 2 weeks.
    After I complained, owner told me I had 24 hrs to remove boat. The motor was not put back together, parts were on the floor, &/or not replaced that I was charged for, the seats, engine over, vinyl and floor were all covered in grease and rear of boat was also physically damaged from them moving it around, which that acknowledged, but refused to repair.
    I highly DO NOT recommend Triton Marina. They lie about service, considerably overcharge you for both parts and service and do not even fix what was wrong.
    The owner is ignorant and refuses any request to talk about resolving the issue.
    Triton Marina had our boat for almost three months, they charged me almost $5,000 and refused to finish any of the work they started or were paid to do.
    I can not stipulate enough to NOT USE this marina.

    Triton Marina

    Date: 06/12/2024

    WE DON'T RECALL THIS SITUATION. WE NEED MORE INFORMATION SUCH AS, THE TYPE OF BOAT, CUSTOMERS NAME AND DATES SO WE CAN RESEARCH THIS SITUATION.

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