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Business Profile

Tailor

Sonia's Tailoring & Cleaner

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJack S

    Date: 11/07/2024

    1 star
    Do not entrust your clothing to this establishment! My wife recently purchased a dress for my son's wedding in western South Carolina. She explained what was needed, when it was needed and a price was agreed upon. Ten days later, she picked up the dress and paid $100 cash.
    When she donned the dress the day of the wedding, it was clear that none of the alterations had been made. The pins were still in place. The dress was still too long. The straps had not been shortened nor had the hem been raised.
    I did what I could with the safety pins we had with us. She was humiliated by the fact that a fine dress had pins all over it.
    Today, she visited the establishment and asked for a refund. They argued incessantly and refused the refund. It even got physical when the woman tore half of the receipt from my wife's hand and tried to grab the dress as well. Several other customers fled the building.
    Do NOT do business with Sonia's. As a past chair of the local chamber of commerce, I know how difficult it is for good businesses to thrive. This is not a good business because the proprietor is a terrible business person.

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