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Business Profile

Electric Generators

Genparts.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electric Generators.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJonathan D

    Date: 02/21/2024

    1 star
    I wish i had checked their rating before doing business with them. I returned the product they sent me without opening the boxes. Now we are being charged for a product that they say was installed, repackaged and returned to them. I was sent pictures for proof, which means they sent me used parts.
  • Review fromDan H

    Date: 06/15/2023

    1 star
    Consumer beware!! Purchased a kit but received only 1 page instruction sheet in an 8.5X11 envelope and was charged $17 for shipping. I contacted the business upon receiving the package for clarification for the kit which was to contain 4 small pest control plastic plugs for the for the shipping pallet restrainment holes on my standby generator. This company mis-packages products and makes profit from shipping mislabeled packages. Do not purchase from them! You may not receive an actual product.

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