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Business Profile

Property Management

At Home Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I rented a home: ******************************************* Lease Term Began: May 01, 2020.The Lease was signed together:- **** ****** - ******** ****** The Security Deposit amount was Paid $2,150.00.We provided, as outlined within the Lease Terms, a 60 day notice to vacate April 30, 2023, which we did.We provided (more than once) our ADDRESS for Return of Security Deposit as follows: ****************************************- **** ****** - ******** ****** As of tomorrow&#**;s date: June 29, 2023,The return of our security deposit will be PAST DUE 60 Days.The AGENT we were provided to work with is Mr. **** *****, his email is identified as "at home management LLC"His # provided is: ************ ************** We are more than disappointed to say the least, as we treated the home as if it were our own. We have multiple neighbors who will attest to same. Our rent was paid on time each month.We are requesting our Security Deposit be paid IN FULL, along with the appropriate Interest for holding our funds for Four years and additionally we are seeking compensation as allotted in our signed lease outlined by the Maryland law. **** ****** can be reached:************ ***************** ********************************** And ******** ****** ************ **************** *******************************************************************

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