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Business Profile

Used Car Dealers

Valentine Motor Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/31/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Over the course of Months they have encouraged me I was not scammed and they have taken the proper precautions in their end. However, it’s clear I have been scammed. I’m stuck with thousands of dollars with my lein holder due to them selling me a car they don’t have the title to.

    Business Response

    Date: 06/21/2023

    We are in contact with MD MVA regarding Title #******** that was issued on 05/31/2022.  Once this issue is resolved I will update you.  MVA has advised us to allow 24-48  hours to have this issue corrected.

    Thank you,

    *****************

    Business Response

    Date: 06/23/2023

    Please find attached the documentation submitted to MD MVA.  MVA will be re-issuing a new title and it will be mailed to **************** as well the *** will be sent to **** *******.

    Should you have any questions, please feel free to contact me.  We apologize for the delay in this very urgent matter and feel certain the issue has been resolved with MVA.

    Sincerely,

    *****************, F&I

Valentine Motor Company is NOT a BBB Accredited Business.

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