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Business Profile

Building Contractors

BDI Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/08/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***********************, owner of BDI Contracting, was contracted to do work on our basement including electrical, plumbing, drywall and some other minor tasks. We agreed to pay him around $18,000 for all of the work. on 5/2/23 I sent **** an email with a list of remaining items to be finished in the basement. At this point he had done about 80% of his contracted work. Through very slow communication and scheduling conflicts, **** and ****, his worker, came out to the house to confirm the remaining tasks in early August. He verbally agreed to the tasks and there was another attempt to schedule his worker **** to finish everything up in one day. On 8/25/23, communication from **** completely stopped. He has not answered a single text, phone call or email from me. No further work has been completed. There is still electrical work to be completed, sink, toilet and shower to be installed, HVAC ducting to be installed, piles of trash to be removed, and some other finishing touches to complete such as outlet and light covers, etc. **** has accepted all payment and is refusing to finish the remainder of his contracted work.

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