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Business Profile

Ecommerce

The Legin Group LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/08/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner ******************* promised to provide 12 months of private coaching which included done-for-you affiliate marketing (i.e. building out ****** and ******** advertising accounts for the purposes of selling products as an affiliate) with the promise of making $5,000 profit per day. This was supposed to include an on-going weekly coaching program. The cost for this was $70,000 plus another $10,000 for advertising costs. I made a total of $640.60 out of this (one sale of an affiliate product) and after the first 3 months there were no more coaching calls and **** became more and more difficult to contact despite repeated emails, Skype messages and calls to his offices. By the end of the 2020, **** dissolved his affiliate marketing coaching business and instead of offering a refund, promised to switch the businesses to forex trading in 2021.That didn't work throughout the entire year of 2021. In early 2022 he decided to kill the forex project and promised refunds. I submitted my original invoice for the refund on March 23 2023 and have not heard from **** since, despite emailing him weekly. All I request is the refund of the $70,000 for my original investment (invoice attached below)

    Customer Answer

    Date: 06/08/2023

    Your full name: ************************************

    Your complete postal address:

    P.O.Box ****
    Eros
    Windhoek
    Namibia
    *****

    Email address: ************************************************************

     Your zip code: *******

The Legin Group LLC is NOT a BBB Accredited Business.

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