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Business Profile

Insurance Companies

Banner Life Insurance Company

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Banner Life Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Banner Life Insurance Company has 2 locations, listed below.

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    Customer Review Ratings

    2.75

    Average of 4 Customer Reviews

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    Review Details

    • Rich M.

      Date: 09/20/2024

      Rich M.

      Date: 09/20/2024

      Penn Mutual provided life insurance for more than 20 years at a cost of $661 per quarter. I just got a bill for $2901.60 per quarter. They took my money for 40 years and now that I'm 78 and living on a fixed budget, they price the insurance out of my reach, probably because they believe they are closer to having to pay the $500,000 death benefit to my spouse. Since there was no inquiry to my heath (I'm fine) I can only conclude my reasoning is correct.
      Is this sort of thing common in the insurance business?
      Now I'm without insurance (after I let the policy lapse) and have to go shopping for new insurance with absolutely no benefit for all the years I paid.
      Meanwhile, if the future value calculations are correct, they're probably showing a net profit even if they had to pay off the death benefit. Is this just greed on their part?

      Banner Life Insurance Company

      Date: 09/24/2024

      Thank you for the opportunity to review and respond to your concerns. Penn Mutual is not affiliated with Banner Life Insurance Company.

    • Banner C

      Date: 04/14/2024

      I have had nothing but great customer service. Got what was promised. No issues. Would recommend them.

    • Douglas B

      Date: 07/31/2023

      I have a problem getting ahold of my agent that I I'm getting insurance through. I called Banner Life and the emailed me back saying that they would send a paper copy to me. It's been over two months and I still haven't received a paper copy. I don't have a computer so I can't get it that way.

    • Nick H

      Date: 07/24/2022

      It could not have been a worse experience. The phone pitch and the explanation of the process was not at all reality. It took them more than five months to get all of the information they needed because they asked for everything one piece at a time. They spammed me with emails four times a week demanding documents they hadn't received from one of my doctors. I had to do my own leg work to find out they hadn't sent the request to the right place (because God forbid a company that makes a business of collecting medical information know how to manage that.) They then promptly denied my application based on a possible diagnosis that had been completely ruled out in the paperwork I had to hunt down for them. Avoid at all costs.

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