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Business Profile

Tire Dealers

Rice Tire

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Dealers.

Complaints

This profile includes complaints for Rice Tire's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Rice Tire has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Rice Tire

      909 N East St Frederick, MD 21701-4621

    • Rice Tire

      131 Musket Dr Winchester, VA 22602-2417

    • Rice Tire

      1420 Tilco Dr Frederick, MD 21704-6632

    • Rice Tire

      7700 Penn Belt Dr Forestville, MD 20747-4730

    • Rice Tire

      8309 Snouffer School Rd Gaithersburg, MD 20879-1501

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/01/2024

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I took my car in *or an oil change and tire rotation. The company knowingly put the wrong *ilter in my car and ruined the engine. I have a 2021 BMW M4, now their insurance company wants to total my vehicle, leaving me without a vehicle. I want my car *ixed, they ruined my engine, I can't help it that the engine is expensive. I have worked 20+ years to a**ord this vehicle and now the insurance company wants to give me 1000 dollars and leave me without a vehicle, and I work 70+ miles *rom where I live. I guess I am supposed to walk to work. This is completely against everything I know. I* I break something o* yours I should replace it, not give you the value o* it. Here, I'll give you 10 dollars *or the value o* your Gameboy that I just smashed. Good luck buying a new one. That is how I *eel. I have worked 20+ years as a ******* ************ ******* and *inally was able to get this vehicle, and now the insurance company wants to give me 1000 dollars and take the vehicle and say so long. There is no way you can *ind this vehicle and be able to get it with 1000 dollars down. I did nothing wrong here and yet am ending up without a vehicle that I wanted.

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