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Business Profile

Therapy

The Psychotherapy and Behavioral Health Network LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Therapy.

Complaints

This profile includes complaints for The Psychotherapy and Behavioral Health Network LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Psychotherapy and Behavioral Health Network LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/25/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

       Complaint: 23087478

      I am rejecting this response because:


      Regards,

      ***** *****








      refund my ***** Fargo card. She did not and began to threaten to cancel my therapy sessions, at this point I decided to end services because this was the 3rd time she threaten to suspend services. She claims she refunded me amounts $485 and $200~ but I've only received the $485 and am confused as to why I'm not being refunded the $508. Being as she's the owner of a mental health practice and never once considered my mental health and decided to approach the situation very aggressively and refuses to acknowledge that she hasn't refunded me the correct amount, this is why I am filing a compliant.

      Business Response

      Date: 05/12/2025

      Please desist from contact me further about complaints.

      Business Response

      Date: 05/13/2025

      Any person can file a chargeback if there is an issue with the transaction and where the chargeback is honest and truthful, the necessary action is taken by the card issuer. Any person who has an issue is encouraged to file a chargeback.

    The Psychotherapy and Behavioral Health Network LLC is NOT a BBB Accredited Business.

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