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Business Profile

Photography Equipment

Gear Focus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photography Equipment.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Josh F

    Date: 03/26/2023

    Josh F

    Date: 03/26/2023

    Fantastic Company with awesome customer service. And their new website is very intuitive. Oh and way less fess than ebay

    Gear Focus

    Date: 03/27/2023

    Thanks for your feedback ****!

  • Simon P

    Date: 01/27/2023

    Dealt with this company for the first and last time.
    Purchased an item that turned out to be not fully functional.
    Took me a week to convince them that.
    Initially they tried to tell me that it's not the unit, but something else, then requested photos and a video, which I did.
    I was so flexible and patient.
    After all negotiations and agreement, the day passed with no response.
    I notified them that will wait another day and if no response, I have to open a claim for full refund...guess what happened next, received a call from a person presented himself as the owner of the company.
    By using profanity (cussing), he said that I am threatening them. He did not let me explain myself and after short communication he hanged up on me and removed me from their website access.
    I am shocked with disbelief, that a first time customer can be treated this way.

Gear Focus is NOT a BBB Accredited Business.

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