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Business Profile

Collection Attorneys

Law Office of John E. Lindner

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

This profile includes complaints for Law Office of John E. Lindner's headquarters and its corporate-owned locations. To view all corporate locations, see

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Law Office of John E. Lindner has 2 locations, listed below.

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    • Law Office of John E. Lindner

      1410 Crain Hwy N Suite 3B Glen Burnie, MD 21061-9303

    • Law Office of John E. Lindner

      PO Box 507 Linthicum Heights, MD 21090-0507

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/28/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been paying this attorney's office since 4/2021. My total debt I owed was $15770.67. I have been make bi-weekly payments in the amount of $100 since 4/2021. However, I do not know the total amount owed NOW as of this date, 9/28/23. I called on 9/18/2023 and spoke with Ms. ***** to inform her I needed a payoff amount on their letterhead and also my last payment date and amount. She told me it will be mailed. The office is located in Lutherville and I'm located in Essex, within the same state and I still have not received it. This woman is so rude and I really do not think she put my request for a letter in. I'm asking you to step in on my behalf to get the letter I need to pay off this debt. Since I never received an invoice for my bi-weekly payments that I've paid, I do not know how much I've really paid to this attorney, but I will take a guess.

      Business Response

      Date: 10/03/2023

      Ms. **** spoke to our office on 9/18/2023 and requested a letter showing her balance.  Please see attached copy of letter that was mailed.  

      Customer Answer

      Date: 10/03/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ****** ****

    • Initial Complaint

      Date:01/15/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Roughly two weeks ago I found out via case search that there was a judgment against me by John ******* for a past medical bill. I have not been served papers or anything of the such but I see the court date was in ONE MONTH. So I call the medical institution in which the bill originated from but they said I unfortunately had to go through attorney John ******* now. I have made two calls this week, leaving voicemails and I have not been reached out to at all. I see this is common for him and his practice, I just want to resolve this debt outside of court. Which is in roughly 30 days. How is anyone supposed to do that when no one seems to be running this business.

      Business Response

      Date: 01/23/2023

      We have tried to reach Ms ****** several times during the timeframe of April 26, 2022 and January 11. 2023. Unfortunately, once we identified ourselves on April 26, 2022 she immediately hung up. We made 10 additional attempts to reach Ms ****** by phone, but her voice mail box was not set up or she hung up when she realized who we were. There is no pending trial date as Ms ****** has not been served (copy of court notes attached). We have trial to reach Ms ****** 5 times since this complaint was filed without success. We would be happy to discuss a resolution to this matter if you could have Ms ****** call my office so we can discuss a settlement of this claim. Our office hours our Monday - Friday 8-4:30pm
      See Attachment/File: **** ******* ***********************

      Customer Answer

      Date: 01/25/2023

      (The consumer indicated he/she DID NOT accept the response from the business.)

      I do not accept this response from the business, due to the fact all information given is completely falsified. They have NOT attempted to call me. I know this because I have not a single missed call from a valid (non spam) Maryland number or a number matching the one Google has provided for them. Nor have I answered any unknown calls lately, so the statement they made of me hanging up on them is completely false. I do not appreciate the banter and false information provided, I want to be called by a valid number to schedule when I can pay this in person.

      Business Response

      Date: 01/26/2023

      We attempted once again to contact Ms.****** at the phone# she provided ###-###-#### at approximately 9:00am this morning and the response we received was "the mail box has not been set up yet". I'm not sure what the problem is with the phones but in order to resolve this matter Ms. ****** may call my cell phone directly at ###-###-####. As I said before I will be happy to work this matter out with her. I will be in a meeting from 12:30 till 2:30pm and will be available after that time.

      Thank you,

      John *******

    • Initial Complaint

      Date:11/01/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a summons last month that was delivered to my neighbors underage son via process server. I have been in and out of the hospital for cancer treatments for the past several months. My court date was for 10/26/22 and I called the office prior to the date to set up arrangements to pay my debt off. I finally spoke with a Ms Smith at this office. Ms Smith came off rude and unempathetic to my sickness or trying to set up up a payment plan that is affordable nor realistic and I explained to her that I only get $800 per month due to my inability to work because of my illness. I tried to explain that I am sick and the only thing she kept saying was that the more I put down the faster the debt and be paid off and that the judgement was already granted by the court. If I could pay it off I would not be needing a payment plan. I am behind on everything (including my rent) and had to get a grant to get caught up on my rent to stop and eviction. This company just doesn't care about why I got behind and that I am never going to get caught up.

      Business Response

      Date: 11/18/2022

      Business Response /* (1000, 5, 2022/11/03) */
      Re: We received a complaint # XXXXXXXX on your business
      External
      Inbox

      John ******* <****@johnlindner.com>
      2:07 PM (1 minute ago)
      to me

      We have spoken with Ms. Alxander we are attempting to qualify her for financial assistance . Should she fail to qualify we will adjust her payment plan to reduce her obligation. As soon as we receive her financial assistance application back from her we will get her processed. Plese call me with any questions XXX XXX-XXXX

      John *******
      Law office of John ** ******* PA
      *** ***
      ********** ** XXXXX
      XXX XXX-XXXX

    Law Office of John E. Lindner is NOT a BBB Accredited Business.

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