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Business Profile

Parking

BWI Long Term Airport Parking/Global Airport Parking

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jonathan P

    Date: 11/27/2024

    Name: BWI Long Term Parking LLC
    Location: 7056 Aviation Blvd, Glen Burnie, MD 21061
    This parking service has collected numerous bad reviews for their ********* business practices. For one they do not accept extensions on parking reservations. Which is odd as they are an airport parking service and flight are cancelled and delayed all the time. Also they use parking apps that allow you to extend you parking reservation, we used onestopparking.com which after making extensions said "no fees due at lot". When we arrived they charged us for the 2 day extensions and hit us with a highly inflated late fee. This is stealing as they already recieved the money. They then told us that the app would reimburse us. This is a lie and it is double dipping as they expect the 3rd party app to pay them for the days+extensions then reimburse the dissatisfied customer.
    The guy who worked here dismissed us when I pushed back saying he is not the boss and on his way to the credit card machine lied saying to take it up with the 3rd party app onestopparking.com. I have reached out to all parking apps and reported their practices, those that have responded have escalated the complaint and as far as I know are investigating it, although one can never be certain.
    The staff here are very rude, and although their transport service is fast they drive recklessly, which has been reported in numerous reviews. Recently they have recieved many reviews on their Google adress and as a result a 4 star review popped up which I beleive is them trying to increase their rating. I reported that review as a conflict of interest.
    They also run an auto body shop during the day and would assume they implore similar ********* practices and would be worth investigating.

BWI Long Term Airport Parking/Global Airport Parking is NOT a BBB Accredited Business.

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