Real Estate Consultant
Celebrate SettlementsThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/11/2023
Type:Order IssuesStatus:UnresolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have already seen the email thread which was attached. I have signed documentation from Celebrate Settlements which is not included in the email thread which clearly indicates that they owe me $1000. If this complaint is not sufficient I will proceed with filing a lawsuit. Please see the attached documents. All provisions have been met for release of the security deposit. to reimburse me the $1000 security deposit. The business has not made any legitimate attempts to resolve the problem. They have refused to return my $1000 security deposit. Please assist in the return of my security deposit.Business Response
Date: 11/10/2023
-------- Forwarded message ---------
From: ***** ********* <**********@celebratesettlements.com>
Date: Wed, Nov 8, 2023 at 3:09 PM
Subject: Fwd: *** **** ******* ***** -Follow up re post occupancy agreement amount.
To: [email protected] <[email protected]>
Please see chain below. ****** ******* failed to pay the buyer funds that he acknowledged was owed per the terms of the sales contract he entered into with the buyer. He admitted he owed the funds but refused to pay. As a title company, it is the company's obligation to pay parties per the terms of the written agreement signed by the parties. The buyer was paid with the seller's post settlement occupancy funds held in escrow.
To:
Cc: ******************** <********************>; ******** ****** <*******@celebratesettlements.com>
Subject: Re: *** **** ******* ***** -Follow up re post occupancy agreement amount.Understand, please give me a call when you are able to talk.
Thanks******** ************* ***************
On Wed, Mar 8, 2023 at 5:15 PM:
******** the company’s attorney has been consulted. *** ******* owes additional funds to the buyer in connection with the settlement and has refused to pay.
To:
However, with all due respect, you cannot hold his security deposit. The occupancy agreement between the buyer & seller is separate from the attached document. The security deposit cannot be used for anything other then it’s intended purpose. Please give me a call if you have any questions or need more clarity.
Thanks******** ************* ***###-###-#### cell
On Wed, Mar 8, 2023 at 4:43 PM:
********, for clarity, *** ******* signed the attached document at settlement agreeing to pay any and all outstanding amounts owed per the terms of the contract he entered into with the buyer, even if the amounts owed are discovered after the settlement or not reflected on the ALTA signed at settlement. All parties agree that *** ******* owes the funds. Please advise whether he intends to wire the funds to the title company.
From: ******** ****** <*******@celebratesettlements.com>
Sent: Wednesday, March 8, 2023 4:37 PM
To: ******** ******* <********.********@*****.com>Cc: ********************;>
Subject: RE: FW: *** **** ******* ***** -Follow up re post occupancy agreement amount.
Greetings ******** ,
Please see payoff agreement signed by *** ******* attached. Thank you.
Sincerely,
Post Closer
7701 Greenbelt Road, Ste 320
Greenbelt.MD 20770
Phone: *** *** **** Fax: *** *** ****
**Please note DO NOT WireFunds Unless You Have Called Our Office to Confirm Wiring Instructions***
WARNING! FRAUDULENT FUNDING INSTRUCTIONS ON THE RISE
Realtors, Real Estate Brokers, Closing Attorneys, Buyers and Sellers are potential targets for fraudulent activity, including wire fraud. We want to ensure your funds are protected.
Please be advised that the wire instructions attached or sent to you from our office via a secure email are the only wire instructions we will send you. WE DO NOT ALTER OUR WIRE INSTRUCTIONS. If you receive another email or unsolicited call asking to alter these instructions, please immediately call our office before acting on those instructions. Once you initiate your wire transfer, please contact our office to confirm we have received your funds. Our firm is not responsible for misplaced wired funds sent via errant or fraudulent information.
From: ******** ******* <********.**************.com>
Sent: Wednesday, March 8, 2023 4:16 PM
To: ******** ****** <*******@celebratesettlements.com>
Cc: ********************;>
Subject: Re: FW: *** **** ******* ***** -Follow up re post occupancy agreement amount.
Hello ********-
Please give me a call with regards to *** *******s occupancy agreement. *** ******* is due his security deposit from Celebrate Title based on the occupancy agreement. Celebrate is not able to hold any portion of *** *******s security deposit based on the mutual occupancy agreement. Please confirm if you need any additional information from me to proceed with *** *******s security deposit.
Thanks
******** *******
****** ***
###-###-#### cell
On Fri, Jan 6, 2023 at 12:56 PM ******** ****** <*******@celebratesettlements.com> wrote:
Good afternoon ,
We had a conversation with ****** today she agrees that the total amount for the post occupancy per the terms of the agreement signed between buyer & seller is in fact $3497.20.
******** it is imperative that you explain this to your client. In addition to the wire he has agreed to send there is an additional $543.87 still due from *** ******* to cover the post occupancy period. He must send those funds directly to Celebrate. Thank you
Sincerely,
******** ******
Celebrate Settlement Services
Greenbelt.MD 20770
Phone: *** *** **** Fax: *** *** ****
**Please note DO NOT WireFunds Unless You Have Called Our Office to Confirm Wiring Instructions***
WARNING! FRAUDULENT FUNDING INSTRUCTIONS ON THE RISE
Realtors, Real Estate Brokers, Closing Attorneys, Buyers and Sellers are potential targets for fraudulent activity, including wire fraud. We want to ensure your funds are protected.
Please be advised that the wire instructions attached or sent to you from our office via a secure email are the only wire instructions we will send you. WE DO NOT ALTER OUR WIRE INSTRUCTIONS. If you receive another email or unsolicited call asking to alter these instructions, please immediately call our office before acting on those instructions. Once you initiate your wire transfer, please contact our office to confirm we have received your funds. Our firm is not responsible for misplaced wired funds sent via errant or fraudulent information.
From: ******** ******
Sent: Friday, January 6, 2023 12:40 PM
****************@*****.com; ********.**************.com
Cc: ********************
Subject: RE: *** **** ******* ***** -Follow up re post occupancy agreement amount.We agree to reduce the amount by $30 to cover the wire transfer fee. Thank you
Sincerely,
******** ******
Post Closer
7701 Greenbelt Road, Ste 320
Phone: *** *** **** Fax: *** *** ****
**Please note DO NOT WireFunds Unless You Have Called Our Office to Confirm Wiring Instructions***
WARNING! FRAUDULENT FUNDING INSTRUCTIONS ON THE RISE
Realtors, Real Estate Brokers, Closing Attorneys, Buyers and Sellers are potential targets for fraudulent activity, including wire fraud. We want to ensure your funds are protected.
Please be advised that the wire instructions attached or sent to you from our office via a secure email are the only wire instructions we will send you. WE DO NOT ALTER OUR WIRE INSTRUCTIONS. If you receive another email or unsolicited call asking to alter these instructions, please immediately call our office before acting on those instructions. Once you initiate your wire transfer, please contact our office to confirm we have received your funds. Our firm is not responsible for misplaced wired funds sent via errant or fraudulent information.
From: ******** ******
Sent: Friday, January 6, 2023 10:32 AM
To:****************@*****.com; ********.**************.com
Cc: ********************
Subject: RE: *** **** ******* ***** -Follow up re post occupancy agreement amount.Good morning *** ******* ,
I understand from your agent that you will be sending the difference between the amount wired to you at settlement $266,978.05 & the amount on the settlement statement you signed at closing $227,512.92 which is a total of $39,465.13. Please use the attached wire instructions to send the funds as soon as possible. Thank you
Sincerely,
******** ******
Post Closer
Celebrate Settlement Services
Greenbelt.MD 20770
Phone: *** *** **** Fax: *** *** ****
**Please note DO NOT WireFunds Unless You Have Called Our Office to Confirm Wiring Instructions***
WARNING! FRAUDULENT FUNDING INSTRUCTIONS ON THE RISE
Realtors, Real Estate Brokers, Closing Attorneys, Buyers and Sellers are potential targets for fraudulent activity, including wire fraud. We want to ensure your funds are protected.
Please be advised that the wire instructions attached or sent to you from our office via a secure email are the only wire instructions we will send you. WE DO NOT ALTER OUR WIRE INSTRUCTIONS. If you receive another email or unsolicited call asking to alter these instructions, please immediately call our office before acting on those instructions. Once you initiate your wire transfer, please contact our office to confirm we have received your funds. Our firm is not responsible for misplaced wired funds sent via errant or fraudulent information.
From:
Sent: Friday, January 6, 2023 10:22 AM
To: ****************@*****.com; ********.**************.com
Cc: ********************; ******** ****** <*******@celebratesettlements.com>
Subject: RE: *** **** ******* ***** -Follow up re post occupancy agreement amount.Good morning ****** and ********, follow up on my below email. We urgently need the overage that was sent to Joshua returned today.
Please see below regarding the amount that was withheld per our understanding of the agreement between the parties. Therefore, the full $40,000 should be returned to Celebrate Settlements today.
Thank you.
******
From:
Sent: Thursday, January 5, 2023 1:27 PM
To: ****************@*****.com; ********.**************.com
Cc: ********************; ******** ****** <*******@celebratesettlements.com>
Subject: FW: *** **** ******* ***** -Follow up re post occupancy agreement amount.Good afternoon, everyone,
As a follow up to the conversation, after reviewing the closing disclosure from the buyer’s lender it appears the difference of $534.87 *** ******* identified is the escrow payment due on the buyer’s mortgage.
The principal and interest payment is $2962.33 as reflected on the ALTA *** ******* signed vs. the $3497.20 on the buyer’s lender closing disclosure, which includes the escrow amount of $534.87.
******** and *** *******, please advise whether the post occupancy agreement amount was to cover the principal and interest payment only in the amount of $2962.33 or was it to cover the principal, interest, taxes and insurance in the total amount of $3497.20.
Thank you.
From: ******** ****** <*******@celebratesettlements.com>
Sent: Thursday, January 5, 2023 1:17 PM
To: ****************@*****.com; ********.**************.com; ********************
Cc:>
Subject: RE: *** **** ******* ***** -PLS wire overage of $40,000
Greetings ******** & *** ******* ,
As discussed , attached please see attached. Thank you
Sincerely,
******** ******
Post Closer
Celebrate Settlement Services
7701 Greenbelt Road, Ste 320
Phone: *** *** **** Fax: *** *** ****
**Please note DO NOT WireFunds Unless You Have Called Our Office to Confirm Wiring Instructions***
WARNING! FRAUDULENT FUNDING INSTRUCTIONS ON THE RISE
Realtors, Real Estate Brokers, Closing Attorneys, Buyers and Sellers are potential targets for fraudulent activity, including wire fraud. We want to ensure your funds are protected.
Please be advised that the wire instructions attached or sent to you from our office via a secure email are the only wire instructions we will send you. WE DO NOT ALTER OUR WIRE INSTRUCTIONS. If you receive another email or unsolicited call asking to alter these instructions, please immediately call our office before acting on those instructions. Once you initiate your wire transfer, please contact our office to confirm we have received your funds. Our firm is not responsible for misplaced wired funds sent via errant or fraudulent information.
From: ******** ******
Sent: Thursday, January 5, 2023 11:38 AM
To: ****************@*****.com; ********.**************.com; ********************
Subject: *** **** ******* ***** -PLS wire overage of $40,000
Greetings *** ******* ,
Following up on my voicemail, you received an overage in the amount of $40,000. We need you to return the funds immediately using the attached wire instructions. We apologize for the inconvenience.
Thank you.
********
(cell phone) ###-###-####
(Office phone) *** *** ****
Sincerely,
******** ******
Post Closer
Celebrate Settlement Services
7701 Greenbelt Road, Ste 320
Greenbelt.MD 20770
Phone: *** *** **** Fax: *** *** ****
**Please note DO NOT WireFunds Unless You Have Called Our Office to Confirm Wiring Instructions***
WARNING! FRAUDULENT FUNDING INSTRUCTIONS ON THE RISE
Realtors, Real Estate Brokers, Closing Attorneys, Buyers and Sellers are potential targets for fraudulent activity, including wire fraud. We want to ensure your funds are protected.
Please be advised that the wire instructions attached or sent to you from our office via a secure email are the only wire instructions we will send you. WE DO NOT ALTER OUR WIRE INSTRUCTIONS. If you receive another email or unsolicited call asking to alter these instructions, please immediately call our office before acting on those instructions. Once you initiate your wire transfer, please contact our office to confirm we have received your funds. Our firm is not responsible for misplaced wired funds sent via errant or fraudulent information.
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