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Business Profile

Marijuana Products

Rise Dispensary

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It's been ongoing forever. Complaints to staff have been made but to no avail. It's not the workers as much as it is the higher *** who are clueless about service. Bottom line is money. On 4/20 they had a sale. Half off of everything. I was gonna stock up on medicine and balm for my neuropathy. It's because of this medicine I was able to work some. The lines were 2 hours long. Same with the drive threw. 85 degrees out and no water or bathrooms provided because the building is under construction. ABSOLUTELY ZERO ACCOMMODATIONS for people with disabilities. No bathrooms. No water. I can't stand. And I can't keep pushing a clutch with my foot as if I'm in stop and go traffic for an hour. I physically can't. I've wrote them twice about this. NO RESPONSE. People are other jobs and families and don't have time to wait 2 hours. So no medicine for a day. I go back to pay full price the next day and again. Hour line. Now I've gone 2 days without medicine. Maybe *** should handle this. Atleast they have chairs for people waiting. On top of that the weight listed for what you buy doesn't always match. Meaning you bought 3.5 grams and they only gave you 3.1. AND YOU CANT RETURN IT. YOU CANT DISPUTE IT. Want more medicine than shut up. That's how it is. I want to know what they are going to do going forward with people that have disabilities

Rise Dispensary is NOT a BBB Accredited Business.

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