Reviews
This profile includes reviews for Frontline Pest Control & Lawn Service's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 618 Customer Reviews
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Review fromCheryl Lynn H
Date: 07/25/2024
5 starsCheryl Lynn H
Date: 07/25/2024
She was very friendly and prompt. This is my first service so I can’t rate the effectiveness yet. I can come back later to update.
Frontline Pest Control & Lawn Service
Date: 07/31/2024
******, thank you for taking the time to leave a review. It helps us learn about our customers and their needs.Review fromSheriquè D
Date: 07/25/2024
4 starsSheriquè D
Date: 07/25/2024
Very attentive provided excellent service pleased with outcome highly recommendFrontline Pest Control & Lawn Service
Date: 07/31/2024
********, Thank you for the feedback!Review fromTara D
Date: 07/24/2024
5 starsAmazing pest service, my expectation was set on how quickly the issue would be resolved and overall customer service was great! Recommend them as a company if you don’t want to feel like just another account number.Review fromVicki B
Date: 12/29/2023
1 starVicki B
Date: 12/29/2023
So far not impressed with their reliability. After speaking with a salesman who acted like Frontline was golden, I signed a 12 month contract. Called them the week before Christmas and was told they would come on 12/22/23. No one showed. When I called to follow up I was told it was a miscommunication. Another appointment was made for today, 12/29/33. I just received a voice mail that due to “unforeseen circumstances” they are cancelling this appointment. It’s only 12:30pm but can’t reach their office via phone for more details. I will not be renewing my contract due to dependability. My appointments are easy to schedule because I work from home and someone’s always home on weekdays and weekends.Frontline Pest Control & Lawn Service
Date: 07/01/2024
Dear Consumer,
We apologize for any errors in our behalf. Thank you, for allowing us the opportunity to move forward from here and provide you with a better experience. Please, contact us directly with anything you need at ###-###-####.
Review fromGeorge C
Date: 08/07/2023
1 starGeorge C
Date: 08/07/2023
After a year of pest control by Frontline and a year of constant retreatments we still have the same ongoing problems. They are the absolute worst. If this review doesn’t convince you to not do business with them, nothing will.Frontline Pest Control & Lawn Service
Date: 07/01/2024
Dear Consumer,
We apologize for any errors in our behalf. We hope to provide you with a better experience. Please, contact us directly with anything you need at ###-###-####.Review fromLaura M
Date: 06/27/2023
5 starsLaura M
Date: 06/27/2023
By far the best pest control company I’ve worked with. Their treatments are very thorough and effective. They’ll come out in between treatments whenever I need them, and all of the technicians and people I’ve spoken with over the phone have been been very respectful and polite.
Very pleasant experience and I’d highly recommend giving them a shot.Frontline Pest Control & Lawn Service
Date: 07/01/2024
Hi *******, We are thrilled to hear we have been able to provide you with an expectational service. We deeply appreciate you taking the time to review us. Please, let us know if there is anything we can do for you.Review fromSteven R
Date: 06/27/2023
5 starsSteven R
Date: 06/27/2023
Had a serious ant problem and their services did what they promised. I have used a couple different pest services in the past but Frontline is the one that finally worked.Frontline Pest Control & Lawn Service
Date: 07/01/2024
Hi *****, Thank you, for taking the time to leave us a great review. We are honored to provide you with exceptional service and will do our best to continue with that expectation. Please, let us know if there is anything we can do for you at ###-###-####.Review fromHeather M
Date: 01/24/2023
1 starHeather M
Date: 01/24/2023
Frontline Pest Control techs do not check house numbers, call their appointment holders, or respect home boundaries. My husband and I live in a small community that has the number above the doors and on the mailboxes. We have never enquired about pest services from frontline or any other company. That did not stop one of their techs from mistakingly coming on to our property and knocking at the door. I did not answer as our community has a no soliciting sign. Instead of double checking the house number or calling his "appointment" he took it upon himself to walk behind our home, walk up on our deck, and start looking through the window. It still did not click in his head as he looked at the shock on my face or me yelling at him. He continued to try to talk to me through the window on the deck. I can't begin to speak on how violating and frightening this was! He did not leave until I came out of my home. Only to have him speak with me as if my husband hadn't told me he had set an appointment. It wasn't until I questioned him whose name was on the appt. and house number that he realized he was at the wrong house. Acted as if it was no big deal. I wish I had called the police.Frontline Pest Control & Lawn Service
Date: 07/01/2024
*******, We understand the severity of this situation and have been actively working on preventing future occurrences. We are truly remorseful and embraced by this situation. Thank you, for bringing it to our attention.
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