We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

Rave Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not from the area I moved to Maryland for work. I purchased my dream home with a 203K loan and hired Rave Contracting to be the general contractor to oversee the renovation. Mr. Phillips was referred to me through my realtor's friend, whom I trusted. Everything was going well with the renovation until Mr. Phillips (owner of Rave Contracting) hired a tree service company for the landscaping project. The tree service company did VERY poor work, that damaged my property. They destroyed the ground grading by displacing dirt and created craters and holes with their equipment, now when it rains I have large pools of water in my yard. They removed 10 additional trees that were not marked for removal, they left debris everywhere, disconnected my fence gates and left them, and pulled down cable wires attached to my house causing me to loss 2 days of work (I work from home). Mr. Phillips originally said he was going to replace 5 trees and fix the grading problem. That was over a month and half ago. I have not been contacted by Mr. Phillips since, he received full payment for the work. I have tried to reach Mr. Phillips for over a month now; I left voice, text and email messages several times. He is completely ghosting me! Mr. Phillips was paid $23,000 for the landscaping project and he has NOT returned any of my messages. I paid $8,000 to fix what his subcontract did in order to make my property safe. It is not right what they did and how Mr. Phillips is ignoring my request for restitution. I have to pay twice. I just would like for Mr. Phillips to give back the money I paid to fix his subcontractor mess.

    Business Response

    Date: 11/04/2022

    Business Response /* (1000, 5, 2022/10/17) */
    Good morning, Lisa ****, I have read the complaint and will need a week or two to get my paperwork together, I will be providing you with additional information on this matter by 10/28/2022. thank you

Rave Contracting is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.