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Business Profile

Home Improvement

Home Genius Exteriors

Reviews

This profile includes reviews for Home Genius Exteriors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Home Genius Exteriors has 26 locations, listed below.

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    Customer Review Ratings

    4.84/5 stars

    Average of 1,358 Customer Reviews

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    Review Details

    • Review fromFrank R

      Date: 06/03/2025

      1 star

      Frank R

      Date: 06/03/2025

      I placed my trust in American home genius and got jerked around and ignored, I paid in full ****** for siding which was done satisfactory and now I've been waiting for over a month for 4 shutters, the project manager ** completely ignores my texts and his boss ******** is doing nothing to rectify this problem. My biggest mistake was paying the full amount from the jump, I will NEVER deal with *** again

      Home Genius Exteriors

      Date: 06/05/2025

      Thank you for reaching out and giving us the chance to clarify. Were happy to confirm that your shutters are scheduled for installation this Friday. If theres anything we can assist with in the meantime, please dont hesitate to email us at ***********************************************************.  
    • Review fromRachel M

      Date: 06/01/2025

      5 stars

      Rachel M

      Date: 06/01/2025

      Home Genius just replaced my roof and the crew was excellent. They worked fast and were very clean, completing the project in a timely manner.

      Home Genius Exteriors

      Date: 06/04/2025

      We are glad to hear you were satisfied with the work and that our crew took great care in cleaning up around your property. We truly appreciate your recommendation!

    • Review fromSavax M

      Date: 06/01/2025

      5 stars

      Savax M

      Date: 06/01/2025

      After getting about half a dozen quotes, we ultimately decided to go with Home Genius Exteriors. They were the most expensive of all the options, but we chose them because we knew exactly what we wanted, and they clearly understood our requirements.The process began with ****, who was extremely helpful with all the initial paperwork. Then ****** took over and was consistently in touch with usupdating us on the schedule and rescheduling as needed due to weather delays.On install day, the crew showed up bright and early at 7 AMjust as promised. They got started right away. All materials and the dumpster had already been delivered days in advance, so there were no delays. They quickly set up tarps around the house and began removing the old shingles and boardswe opted for a full deck replacement.***, the project manager, stayed in contact via phone and text, letting me know hed be arriving a bit later. That wasnt an issue at all because his *******, ****, had everything well under control. Once *** arrived, we discussed a few things, and some minor adjustments were made based on my requests. The entire process was smoothJoe was professional and made sure I was happy with everything.The crew finished around 4 PM, and then spent nearly 90 minutes on cleanup, making sure no nails were left behindespecially on the driveway.Overall, we're very happy with the service provided by ***** ******* ***, and ****. We couldnt be more satisfied with the experience. As for the quality and performance of the product, its still a bit early to judge, but so far, everything looks great.Thank you, Home Genius Exteriors!

      Home Genius Exteriors

      Date: 06/04/2025

      We are truly honored that you chose us and glad we could deliver the level of service and professionalism you expected. Your comments about the organization, communication, and thorough cleanup mean a lot to our team. Thank you again for your trust!
    • Review fromRachel B

      Date: 06/01/2025

      1 star
      Jason D***** from HGE came to our house to sell us a new roof. We told him to think about it on April 15th. We signed the insurance contract but did not make any payments. 3 days later, we called Jason to cancel the contract. He said he would take care of it. After that, we never heard from him or HGE again. We also received a call from another person from HGE. We told him the contract was canceled. HGE's internal communication is very poor, and it is very customer-unfriendly. On May 8th, we emailed Richel to say our deal was canceled. That same day, May 8th, Brody Roe from HGE called to ask us to continue working together, and we told him we had canceled the contract. After speaking to Brody and repeatedly telling him we were canceling the sale, he still came to our house, walked into our garage which was open and we did not invite him in, demanded money, threatened and harassed my husband John. Brody came to our house again on May 31st to threaten and harass us. We filed a police report stating that Brody Roe can not come to our house at any time to threaten and harass us. This company is terrible. We, as the customer, have canceled the contract in advance within 3 days, and we have also sent a cancellation email to Richel.
      Brody Roe repeatedly called, nagged, pushed the sale, wanted the business, and came to our house even though we had told him that we canceled the contract. Brody Roe threatened us to a lien on our property. On the afternoon of May 31st, he almost violently tried to break into our front door when my husband was away. I am a weak woman and was very scared. We reported the case to the police and told him not to come near our house. This HGE company is not a good company. They use lies and threats to sell their business. We hope they will leave us alone because we have canceled the business and do not want any more business with them. But they don't seem to understand what we mean.
    • Review fromMark D

      Date: 05/31/2025

      5 stars

      Mark D

      Date: 05/31/2025

      We just had our roof replaced by Home Genius Exteriors. The whole experience was excellent. From the first introduction at a local home improvement expo through the install, it was smooth and professional. ***** the sales **** came to our house and explained everything in detail. He helped us plan out the steps. We have solar panels and an awning that needed to be removed first and he was helpful in making suggestions on how to proceed. ******,the office contact, reached out to the awning company for us. The crew arrived on time, were polite, and they worked together seamlessly. They took photos as they worked. ***, the project manager, checked on his crew and asked us if we had any questions or concerns. At the end he came and walked with us around the house answering our questions. He was not rushed and took a good amount of time going over all the points of the install. Overall, this was a most pleasant experience.

      Home Genius Exteriors

      Date: 06/02/2025

      We are so happy to hear that you had such a positive experience with every part of our team. Our goal is to create a seamless and stress-free experience and we are truly honored you chose us! Enjoy your new roof!
    • Review fromDavid C

      Date: 05/31/2025

      5 stars
      Great job- fast, efficient, and courageous. They completed the job in one day, replacing all windows in a large two-story home. The crew arrived on schedule and worked until the job was done.
    • Review fromMireya R

      Date: 05/30/2025

      5 stars

      Mireya R

      Date: 05/30/2025

      Home genius did my roof, siding & Gutters. Pacific blue siding with all black accent. I can't be more happy with the outcome. I want to say thank you immensely to **** my project manager and his fantastic crews. They handled everything with ***** and professionalism.

      Home Genius Exteriors

      Date: 06/02/2025

      We are so glad to hear that our crew delivered a professional and high-quality experience installing your new siding. Your feedback truly means a lot to us and thank you for trusting us with your home!


    • Review fromDaniel R

      Date: 05/29/2025

      5 stars

      Daniel R

      Date: 05/29/2025

      Professional job from sales to final walkthrough. Each of the Home Genius representatives, sales-*****, project manager-****, and the work crew were there to answer any question and keep us updated throughout the project. Looking forward to working with their windows guy, **** on the next phase.

      Home Genius Exteriors

      Date: 05/30/2025

      We are truly honored by your kind words and that you felt supported and confident throughout the project. Were excited to return for the next phase and so grateful for your recommendation.
    • Review fromPam R

      Date: 05/29/2025

      5 stars

      Pam R

      Date: 05/29/2025

      This team was awesome! They did a stellar job, they were clean, friendly, professional and worked hard from start to finish. *****, *** and **** were a great team to work with.

      Home Genius Exteriors

      Date: 05/30/2025

      We are so glad to hear that our crew delivered a professional and high-quality experience installing your new roof. We truly appreciate you choosing us!
    • Review fromRonald M

      Date: 05/28/2025

      5 stars

      Ronald M

      Date: 05/28/2025

      Crew did an excellent job! Project manager was super friendly and was great with communicating. Highly recommend

      Home Genius Exteriors

      Date: 05/29/2025

      We are happy to hear you had such a thorough and professional experience. Your recommendation means a lot to us!

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